At IU, what is Umail?
Indiana University has partnered with Google to launch Umail to provide email and other online communications services for IU students.
On this page:
Eligibility and creating an account
All students are eligible to create Umail accounts by following the appropriate instructions below:
- If you're a newly admitted student, create a Umail account using
the Starter Kit; see About creating first computing accounts for admitted students, faculty, staff, and affiliates.
- If you're currently a student, use the Account Management Service (AMS) to create a Umail account; see At IU, if I already have some computing accounts, how do I get others?
IU faculty and staff are not eligible for Umail accounts, and should continue to use existing mail services (e.g., IU Webmail or IU Exchange).
Students with a Umail account can access some Google Apps, such as Alerts, Calendar, Drive, Hangouts, Scholar, and Sites. Others, including Blogger, Books, Chrome Integration, Maps, Wallet, and YouTube, are unavailable with a Umail login for various reasons, including contractual limitations between IU and Google. To request that a specific Google App be added to IU's contract with Google, contact your campus Support Center. Anyone can access Google services not included in Umail with a Gmail account; create a new Google account.
To use a Umail account with available Google Apps, enter
email@example.com as your username and
your Umail vendor password; see At IU, how do I set or reset my vendor password for Imail or Umail?
Accessing your mail
Access your Umail account from OneStart. On the
Services tab, select
Umail. For browser requirements, see About OneStart and web browsers.
You can also access your account directly via the web:https://umail.iu.edu/
Additionally, you can access your email (and additional, advanced features) via Google Apps for Indiana University using your vendor password. If you don't know your vendor (i.e., Google) password, see At IU, how do I set or reset my vendor password for Imail or Umail?
For information about supported operating systems and browsers, see Supported browsers.
As another option, you can use an email client to read your Umail; see Configuring an email client for Imail or Umail.
Things to consider
If you create an Imail or Umail account:
- Your full IU email address will contain
your Network ID username and your campus domain
regardless of the system you choose, because your preferred email
address determines where you receive IU mail. Your reply-to address,
however, will reflect the mail service you have chosen (e.g.,
- You are required to establish an IU email account and read email
sent from IU faculty and administration; see official communications information.
- You will manage your mail account settings, such as your preferred
email address, through the Account Management Service (AMS).
- While you are an enrolled student, advertisements will not appear
in the IU-customized systems. After you graduate, you will have the
option of keeping your account, at which time ads will appear.
- Any accounts with Google Gmail or Microsoft email that you already have or create in the future will remain separate from your Umail or Imail account.
Important: Many students are employed in some capacity by Indiana University and use email in their employment, either to communicate with their co-workers and supervisors or to carry out their job responsibilities. Because Imail and Umail accounts are hosted by vendors external to IU, student employees may use these accounts to conduct university business only if they do not receive or transmit any sensitive data via these accounts. See Student use of email for work-related purposes.
Last modified on November 01, 2013.