IU UniCom feature comparison
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Note: For Mac users, UITS recommends Lync for Mac to connect to UniCom at Indiana University. Communicator for Mac and Messenger for Mac are not supported.
The problems with Lync for Mac version 14.0.5 have been resolved in version 14.0.6. UITS recommends upgrading to the newest version, available from IUware.
For Indiana University's UniCom service, the features you can use depend on your configuration, as well as on what equipment and software you have. The main differences between the configurations relate to the connection between your phone line and the phone features available through UniCom:
- In UniCom Basic, your office phone line and the UniCom phone capability
operate mostly independently of each other, so UniCom calls and
regular calls will function differently. Students may also use UniCom
Basic, since no phone number is associated with UniCom calls.
- In UniCom Enterprise Voice, your phone line is routed exclusively through UniCom, allowing maximum integration between phone and computer features. UniCom Enterprise Voice includes all the features of UniCom Basic. Only faculty and staff are eligible for Enterprise Voice.
See the table below for detailed descriptions.
In UniCom Enterprise Voice, you can only associate one phone line with UniCom. If you have multiple phone lines, you may want to discuss your situation with IU Telecommunications to determine what configuration is best for you. Call 812-856-2287 (IUB) or 317-274-3004 (IUPUI).
To change your UniCom mode, fill out the Telecommunications Request Form.
Note: Pidgin is an available third-party client for Linux; however, support at IU is limited, and functionality may not correspond precisely to Lync.
|Headset with microphone||
|UniCom Enterprise Voice|
|Lync for Windows||
Last modified on June 05, 2013.