On my Windows computer, what is the Secunia CSI Agent service?

Secunia Personal Software Inspector (PSI) and its Corporate Software Inspector (CSI) Agent are programs to help you identify the software installed on your computer and keep it up to date. For more, see At IU, what is Secunia Personal Software Inspector (PSI)?

How did it get here?

The Indiana University versions of PSI and CSI may have been installed on your Windows computer in one of three ways:

• Via Get Connected
• Via IUware (if you installed the Secunia PSI from IUware)
• By your department's local support provider (LSP)

How do I remove it?

If you do not wish to receive assistance from the UIPO with uninstalling peer-to-peer programs, nor to receive notifications from the UIPO about software risks, you must remove the CSI Agent service.

Note: Before attempting to remove the CSI Agent from a departmental computer, consult your department's LSP.

To remove the CSI Agent service from a personally-owned computer:

1. In the Task Manager, click the Services tab.
   
   
2. At the bottom of the window, select the Services... button.
   
   
3. In the Services window, right-click Secunia CSI Agent and select Properties. Note the "Path to executable" value.
   
   
4. Open an elevated command prompt. To do this, from the Start menu, select All Programs and then Accessories. Right-click Command Prompt and select Run as administrator.
   
   
5. At the command prompt, type the full path to the executable in quotation marks, followed by -r . For example: "C:\Program Files\Secunia\CSI\csia.exe" -r
6. Type the full path to the executable in quotation marks again, followed by -Z . This deletes the registry settings for the CSI Agent. For example: "C:\Program Files\Secunia\CSI\csia.exe" -Z
7. To delete the CSI agent, type del followed by the path in quotation marks. For example: del "C:\Program Files\Secunia\CSI\csia.exe"

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