Enterprise services for units in support of the IT-28 policy

• Overview
• Business functions
• Gateways and portals
• Collaborative tools
• Communication and publishing
• Storage
• Application services
• Research technology

Overview

The following is a guide to IU enterprise services that may best meet the needs of your department or unit in support of Cyber Risk Mitigation Responsibilities (IT-28). For technical help with any of the services listed, contact your campus Support Center. For assistance with IT-28 questions, send email to it28help@iu.edu. For details about IT-28 processes, objectives, and compliance, see About the Cyber Risk Mitigation Responsibilities policy (IT-28) at IU.

Business functions

The following services enable day-to-day work for faculty and staff.

Intended for: All academic departments and administrative and support units

Gateways and portals

These services allow users to find and use your application, tool, or service from a convenient, central location.

Intended for: Any department or unit with an online service

Collaborative tools

These services and tools facilitate collaborative work within units, across the university, and with partners outside IU. Asynchronous collaboration is accomplished primarily through shared repositories, while synchronous collaboration is mainly done through live communication channels.

Intended for: Any department or unit that needs virtual space for group projects, does collaborative or committee-based work, consults with other groups, etc.

Communication and publishing

The following services allow efficient and reliable communication to both the university community and the public, through managed web publication and video and audio services.

Intended for: Academic departments with online or distance learning components; departments and units with a need for a public presence, including web pages

Storage

The following services offer document, file, and data storage for individuals, groups, and departments at IU. Additionally, the university provides associated services for generating reports on relevant data and building workflows for workflow documents.

Intended for: Any department or unit with file or data storage needs

Application services

These services provide the infrastructure necessary for units to implement IT services and applications, from research and development to ongoing hosting and administration, with state-of-the-art tools to ensure security and support.

Intended for: Units that develop, research, or host IT services; departments or individuals performing computational research

Research technology

The following services are advanced technology solutions for research and teaching at IU.

Intended for: Departments or individuals performing computational, data-driven research