ARCHIVED: Why does my AV Macintosh crash when I select "About This Macintosh..." or "About This Computer..." from the Apple menu?
There is an incompatibility between AV Macintosh and BeHierarchic, the
Control Panel device which produces the nice multi-level Apple
menu. Every item in the Apple menu is speakable, and the hierarchical
structure produced by BeHierarchic apparently confuses speech
recognition, resulting in a system crash. To remedy this problem, from
Control Panels folder, remove your current version of
BeHierarchic and install the latest version (which does not have this
This is document aclh in the Knowledge Base.
Last modified on 2010-03-31.
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