Known issues with Go.IU

Following are known issues in the Go.IU URL shortening system:

Issue Reason Solution Last updated
A URL doesn't work, or it redirects to the wrong site.
Go.IU URLs are case-sensitive. Typing in a URL with the wrong case results in a different URL.
UITS recommends sharing URLs via non-verbal communication. On print materials, make sure to use a font that clearly distinguishes between uppercase and lowercase letters. Adding a QR code to print materials also can help avoid this issue.
October 30, 2018
Right-clicking a QR code to save the image does not work.
This is a limitation of the third-party QR code generator software library.
Save a screenshot of the QR code or use one of the free online QR code generators to QR-encode the short URL.
April 4, 2017

If you have questions, suggestions, or feature requests, contact the Go.IU team.

This is document aofl in the Knowledge Base.
Last modified on 2018-10-30 15:09:38.

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For help or to comment, email the UITS Support Center.