At IU, what is Get Connected, and how do I use it?
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All Indiana University students running Windows 8.x, 7, or Vista must run Get Connected on their personal computers to ensure their computers are correctly configured to securely access the IU campus network.
Running Get Connected on your personal computer:
- Secures your computer: Get Connected configures your computer to meet IU's baseline standards for security and network connectivity. This helps protect your computer and IU's network resources from hackers, viruses, worms, and other vulnerabilities.
- Enables full access to the IU network: You need
to register your computer's MAC address before you can connect to the
Internet via the IU network. Students can use Get Connected to
register computers running Windows (Vista or later),
enabling full access to the IU wired and wireless networks.
Note: Use Get Connected to register computers running Windows 8.x, 7, or Vista with Service Pack 2. Use the IU DHCP page (navigate to https://dhcp.iu.edu/ and follow the on-screen prompts) to register computers running Mac OS X, most Linux computers, smartphones, tablets, e-readers, and gaming consoles. Contact your campus Support Center to register a personal computer running an earlier version of Windows or an Internet-capable television device. Computers running outdated operating systems and other devices that do not meet IU's security standards cannot be registered. For more, see How do I register my computer or networked device on the IU network?
- Installs helpful utilities: Get Connected installs IUanyWare and shortcuts to important IU network resources.
To optimize network security, UITS purges network registrations in the halls of residence on a rolling basis each fall semester. Consequently, if you live in the halls of residence, you will need to run Get Connected at least once a year. Running Get Connected each fall semester not only re-registers your computer's MAC address, but also applies the latest security updates.
Note: In some cases, you may need to run Get Connected more than once a year, if, for example, your computer is compromised by a malicious user (i.e., hacker) or software (i.e., virus). You also may need to run Get Connected again if your computer's network registration is purged as the result of an unforeseen network security incident.
For more, see About Get Connected for Windows.
To run Get Connected:
- Windows 8.x, 7, or Vista must be installed.
Note: Computers running Vista must have the latest service packs installed, and be configured to check for and install automatic updates daily. The same is not required for Windows 8.x and 7 computers; Get Connected configures them to automatically download and install service packs and updates.
- An administrator password must be set.
- No malicious software can be present.
- Active, updated antivirus software must be installed.
- Active, updated antispyware software must be installed.
- All Windows updates flagged as critical or higher by Microsoft must be installed.
- Firewall software must be installed and active.
- The computer's clock must be set correctly.
Note: Get Connected will not run on any computer that uses a Network Address Translation (NAT) device or any other IP-masquerading technology to hide its IP address from the IU network.
Get Connected's express mode is designed to connect you to the network as quickly as possible while still meeting IU's baseline standards for security and network connectivity.
Unlike complete mode, express mode does not:
- Execute the Malicious Software Removal Tool
- Install IUanyWare
- Install new Windows updates
- Require the setting of a local administrator password
Running Get Connected
Running Get Connected can take less than ten minutes, especially if your computer already meets IU's baseline standards for security and network connectivity. The process may take substantially longer, however, if your computer does not already meet these standards.
To run Get Connected:
- Log into your computer as an administrator (see About your device's administrator account).
Note: You can launch Get Connected from a non-administrator user account, but the application will eventually prompt you to enter your computer's administrator account credentials.
- Download and install Get Connected for Windows.
- Follow the instructions on the site.
You can run Get Connected in off-campus mode before arriving on campus to significantly reduce the time required to complete the Get Connected process when you get to campus. Running the off-campus mode will configure your Windows computer to meet IU's baseline standards for security and network connectivity, and register your computer's MAC address. When you arrive on campus, your computer should have full access to the IU network.
If your computer encounters an issue that prevents it from completing the Get Connected process, you'll need to configure it to meet IU's baseline security and connectivity standards, and manually register its MAC address on the IU network. For help, contact your campus Support Center.
Removing Get Connected
After the Get Connected process is complete, you can uninstall the application. Useor from the Control Panel to uninstall Get Connected.
Note: During the uninstall process, the "Get Connected Installer" window will present "Uninstall Options" for removing some of the security enhancements Get Connected installed. To optimize the security of your computer the data stored on it, you should choosefor these options.
This is document aoxc in the Knowledge Base.
Last modified on 2014-10-17.
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