In Microsoft Outlook, what should I do if my reminders aren't working?

If you have set reminders in Microsoft Outlook and they are not working, one of these may apply:

  • You have not opened Outlook. Outlook must be running for reminders to display.
  • You do not have your Calendar or Task reminders in your primary folder (i.e., the folder where you receive messages). Make sure you've created your reminders in the same folder that you receive your email, either your mailbox Inbox or your personal folders file Inbox.
  • You have not specified a location for your email to be delivered. To find and change your delivery location:
    1. Click the File tab. From the Account Settings drop-down menu, click Account Settings....
    2. On the Email tab, make sure the field "Selected e-mail account delivers new e-mail messages to the following location:" displays "Mailbox-Lastname, Firstname Middle\Inbox".
    3. If desired, change the delivery location on the Data Files tab.
    4. When you are done, click Close.
  • Your Reminders folder may be damaged or contain corrupt items. To clear and regenerate your Reminders folder:
    1. If Outlook is open, quit the application.
    2. From the Start menu, in the "Search programs and files" field, enter:
        outlook /cleanreminders
    3. Click OK to exit the window.

This is document apgk in the Knowledge Base.
Last modified on 2016-02-09.

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