Rates and costs of UITS services
On this page:
Rates for direct-bill services
For IU Bloomington and IUPUI rates for direct-bill services, see:
Note:
The direct-bill service rate includes an administrative fee that covers the related support costs of the following departments:
- Administrative Support
- Human Resources
- IT Communications Office
- Finance Office
- Facilities
Report on costs and quality of services
This report represents a full costing of the listed services and includes the following cost categories:
- Direct Costs of Providing Services: Costs incurred directly by the divisions providing the services: Salaries, Wages and Benefits; Staff Training and Travel; Staff Hardware and Software Tools; Supplies and Expenses; Hardware Lifecycle Cost (or Depreciation); Hardware Maintenance; Software Licenses; Software Maintenance
- Organizational Sustaining Services: Same categories of cost as above, incurred by these UITS Organizational Support Offices: Facilities Management; Financial Services; Human Resource Services; Front Desk Services (Receptionist); Vice President
Historic cost reports:
- FY 18-19 costs
- FY 17-18 costs
- FY 16-17 costs
- FY 15-16 costs
- FY 13-14 costs
- FY 12-13 costs
- FY 11-12 costs
- FY 10-11 costs
- FY 09-10 costs
Notes:
- For information about prior years, download the zip file containing reports on cost and quality of services.
- Organizational sustaining service costs are allocated after direct costs have been calculated.
- The User Satisfaction Ratings come from the Annual UITS User Survey administered for UITS on both the IU Bloomington and IUPUI campuses by third parties.
- For more information about the UITS Report on Cost and Quality of Services, contact the UITS Finance Office.
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Last modified on 2020-07-15 10:48:10.