Rates and costs of UITS services
On this page:
Rates for direct-bill services
Note:
The direct-bill service rate includes a 6% administrative fee that covers overhead for the following departments:
- Administrative Support
- Human Resources
- IT Communications Office
- Finance Office
- University Information Security Office (UISO)
- University Information Policy Office (UIPO)
- Facilities
| IU Bloomington | IUPUI | |
|---|---|---|
| FY 17-18 | FY 17-18 rates | FY 17-18 rates |
| FY 16-17 | FY 16-17 rates | FY 16-17 rates |
| FY 15-16 | FY 15-16 rates | FY 15-16 rates |
| FY 14-15 | FY 14-15 rates | FY 14-15 rates |
| FY 13-14 | FY 13-14 rates | FY 13-14 rates |
| FY 12-13 | FY 12-13 rates | FY 12-13 rates |
| FY 11-12 | FY 11-12 rates | FY 11-12 rates |
| FY 10-11 | FY 10-11 rates | FY 10-11 rates |
| FY 09-10 | FY 09-10 rates | FY 09-10 rates |
| FY 08-09 | FY 08-09 rates | FY 08-09 rates |
| FY 07-08 | FY 07-08 rates | FY 07-08 rates |
Report on costs and quality of services
This report represents a full costing of the listed services and includes the following cost categories:
- Direct Costs of Providing Services: Costs incurred directly by the divisions providing the services: Salaries, Wages and Benefits; Staff Training and Travel; Staff Hardware and Software Tools; Supplies and Expenses; Hardware Lifecycle Cost (or Depreciation); Hardware Maintenance; Software Licenses; Software Maintenance
- Organizational Sustaining Services: Same categories of cost as above, incurred by these UITS Organizational Support Offices: Facilities Management; Financial Services; Human Resource Services; Front Desk Services (Receptionist); Vice President
| IU Bloomington | UA* | IUPUI | |
|---|---|---|---|
| FY 13-14 | FY 13-14 costs | FY 13-14 costs | FY 13-14 costs |
| FY 12-13 | FY 12-13 costs | FY 12-13 costs | FY 12-13 costs |
| FY 11-12 | FY 11-12 costs | FY 11-12 costs | FY 11-12 costs |
| FY 10-11 | FY 10-11 costs | FY 10-11 costs | FY 10-11 costs |
| FY 09-10 | FY 09-10 costs | FY 09-10 costs | FY 09-10 costs |
| FY 08-09 | FY 08-09 costs | FY 08-09 costs | FY 08-09 costs |
| FY 07-08 | FY 07-08 costs | FY 07-08 costs | FY 07-08 costs |
| FY 06-07 | FY 06-07 costs | FY 06-07 costs | FY 06-07 costs |
*Beginning FY 08-09, UA includes all funding sources
Notes:
- For information about prior years, download the zip file containing reports on cost and quality of services.
- Organizational sustaining service costs are allocated after direct costs have been calculated.
- The User Satisfaction Ratings come from the Annual UITS User Survey administered for UITS on both the IU Bloomington and IUPUI campuses by third parties.
- For more information about the UITS Report on Cost and Quality of Services, contact the UITS Finance Office.
This is document apjw in the Knowledge Base.
Last modified on 2017-07-20 13:42:42.
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