Restore Two-Step Login accounts in the Duo Mobile app on a new device

Duo Mobile lets you back up your Two-Step Login accounts on your Android or iOS device and recover the accounts on a new device. If you used the Duo Mobile app (version 3.17 or later) with an Android or iOS device, you can then set up your accounts on a new device using either of the following options:

  • Instant Restore: For iOS devices, this uses iCloud Keychain and Backup; for Android, it uses Google Drive. You will need both your old and new devices for this method.
  • Duo Restore (that is, recovering Duo-protected accounts from a protected application): This option requires you to complete a Duo login with a device enrolled for Two-Step Login.

For instructions on enabling Duo Restore and recovering your accounts on a new device, see Duo Restore - Guide to Two-Factor Authentication.

This is document apmg in the Knowledge Base.
Last modified on 2024-04-30 12:59:28.