ARCHIVED: With BlackBerry, how do I manually regenerate an encryption key?
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Encryption keys keep the information on your handheld safe by encrypting the traffic to and from the handheld. To regenerate your encryption key, follow either method below:
Encryption key regeneration from your handheld
Note: The steps will vary somewhat depending on your version of the BlackBerry operating system (OS), but you will eventually find the setting you need.
- From the BlackBerry handheld main menu, navigate through clickable options such as , , , and/or to find , and click the trackwheel.
- Under "Services", select .
- Click the trackwheel and choose .
Encryption key regeneration from your desktop
To regenerate an encryption key using BlackBerry Desktop software:
- Cradle your BlackBerry handheld.
- Open the Desktop Manager software and double-click the icon.
- At the top of the redirector settings screen, select the tab.
- Select the checkbox, and then click the button. A window with a green status bar will appear.
- Move your mouse around the screen until the status bar window has disappeared. This regenerates your encryption key.
- To close the window, click .
This is document asvt in the Knowledge Base.
Last modified on 2021-09-07 17:11:29.