How can I get help with Microsoft Office software?

Several resources can assist you with Microsoft Office questions and problems. At Indiana University, if you need immediate assistance, contact your campus Support Center.

On this page:


Microsoft Office help feature

The help feature within Microsoft Office applications is usually the fastest and easiest way to find answers to your Office questions. In Windows, access it by pressing F1 from within the application. In Mac OS X, if you're in Word, for example, you can select Word Help from the Help menu.

Once the help feature opens, you can use the search feature in the task pane to find answers to your questions. To browse for topics, open the Table of Contents. The help feature also lets you connect to many of the Microsoft Office online help features, including Microsoft Office Assistance, Training, Communities, and Downloads.

Microsoft Office Online

If you can't find an answer to your question in the help feature, you can go online to one of Microsoft's help pages:

  • Microsoft Office Online is best suited to beginning or intermediate users.
  • Advanced users or developers can consult Microsoft's Office Dev Center for more technical information, coding reference materials, and code examples.

Microsoft eLearning

Microsoft offers self-paced online learning options to IU students, faculty, and staff. For details, see Accessing Microsoft eLearning courses at IU.

Books24x7 ITPro

IU students, faculty, and staff also have access to Books24x7 ITPro, a full-text database containing thousands of electronic IT textbooks. To use this resource, click the link next to "URL" on the IUCAT page and then select your campus from the resulting list. If prompted, log in with your IU username and passphrase. The database is primarily for Windows versions of Office, but some topics apply to Mac versions as well.

IT Training

UITS IT Training offers many resources and services for training on Microsoft Office applications. To learn more, see IT Training.

Support Center

The Support Center can provide assistance over the phone, via chat or screen sharing, or in person at Support Center walk-up desks; see Contact your campus IT Support Center

This is document aswl in the Knowledge Base.
Last modified on 2017-09-07 10:20:56.

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