ARCHIVED: At IU, how do I configure Exchange ActiveSync on my Treo 650?

Note: Palm Treo 650 using VersaMail software 3.0 for Exchange ActiveSync is capable only of retrieving mail and calendar items. Synchronize contacts using the desktop cradle via USB cable.

To configure Exchange ActiveSync on your Treo 650:

1. Open the VersaMail Email software on the Treo 650. If this is your first time using the VersaMail software on your device, the Account Setup screen may pop up automatically; if this account setup page doesn't appear, tap the VersaMail tab at the top of the screen, select Accounts, and choose Account Setup.
2. On the Account Setup screen, tap New. Name this account something that reflects the type of connection you are making (e.g., IU Exchange Mail). Under "Mail Service", select Exchange ActiveSync from the drop-down menu, and then tap Next. If you do not see Exchange ActiveSync as an option, you will have to configure Exchange ActiveSync from your desktop computer; see ARCHIVED: At IU, how do I configure Exchange ActiveSync for my Treo 650 from my desktop computer?
3. Under "Username", enter the username (not the full email address) associated with your Exchange mail account. Enter your email password in the appropriate dialog box, and tap Next.
4. Enter your Exchange email address in the appropriate field; for the mail server name, enter www.exchange.iu.edu. Tap Next.
5. To confirm the settings you have entered, tap the Test Settings button; the Treo will connect to the Internet to check your settings. Once the test is finished, tap Done.
6. You may get a VersaMail warning screen indicating that current messages and calendar appointments that conflict with your Exchange mailbox will be deleted to prevent duplication. Tap Yes to confirm this step; if you do not, the setup will not complete.
7. You will now be in your Exchange inbox. Before attempting to synchronize your Exchange data, tap the Exchange tab; select Options, and from the drop-down menu choose Preferences. On the Preferences screen, under "Delivery", tap the Delivery Options button. Change the Get option from Entire Message to Subject Only; you will have the option to download attachments on a per message basis. You can choose the amount of email to retain on your device by selecting from the "Get Only:" drop-down menu. Tap OK to return to the Preferences screen.
8. On the Preferences screen, tap Auto Sync. This option will set your Treo to retrieve your mail at a timed interval. Check Sync Automatically; the options for Auto Sync will appear below the checkbox.

   In the first dialog box, set the interval at which your device will synchronize with the Exchange server; you may choose timed intervals ranging from 5 minutes to 12 hours. In the second and third dialog boxes, set the hours during which you want Auto Sync to occur; choosing a start time of 8am and an end time of 7:59am will allow you to synchronize your device 24 hours a day. The last option on this page allows you to set the days of the week Auto Sync occurs. Tap a day of the week to add or remove it from the schedule. In the lower right corner, you can set the alerts for incoming messages and failed synchronizations.

   After you have finished making changes to the Auto Sync page, tap OK to return to the Preferences screen.

   Note: The more frequent the synchronization, the more data you will consume. If you have a limited data plan, you may want to synchronize information at greater intervals.

9. You may see a screen that indicates you should get mail now for best results; tap Get Mail. When finished, tap OK to return to the VersaMail main page. You will now be at your Exchange inbox. Your Exchange calendar and contacts can be accessed through the Treo's main page; any changes made to your calendar or contacts will be updated during the next synchronization.

Notes

• To reduce the amount of cellular data consumed by your device, limit the size of your messages and attachments. At any time, you can choose to download the rest of a message by tapping the small icon in the lower right of the message that looks like a small envelope with an arrow pointing down. You can also mark an attachment individually for download by tapping the attachment icon at the bottom of the email. Once you tap the attachment icon, the device will connect and download the attachment.
• If you have more than one email account set up in VersaMail, you can switch between accounts by tapping Exchange in the upper left corner, tapping Accounts on the right, and then selecting your account from the drop-down menu.
• The Treo 650 cannot perform the Always Up To Date (AUTD) function.

For more information on how Exchange ActiveSync works with Treo, visit the Palm Knowledge Library document Using Microsoft Exchange ActiveSync for email and calendar synchronization.