Whom can I contact with complaints, concerns, or compliments about information technology at IU?

If you have a complaint, concern, or compliment regarding information technology at Indiana University, first contact your campus Support Center. If your campus Support Center is unable to address the issue, consultants will escalate it for you to the appropriate service manager or director.

After this, if you feel the issue could not be resolved to your satisfaction, or that your concerns weren't adequately heard, email the UITS Ombudsman. This email address is monitored by a senior representative in the Office of the Vice President for Information Technology and CIO.

This is document augi in the Knowledge Base.
Last modified on 2016-11-28 12:31:46.

  • Fill out this form to submit your issue to the UITS Support Center.
  • Please note that you must be affiliated with Indiana University to receive support.
  • All fields are required.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.

  • Fill out this form to submit your comment to the IU Knowledge Base.
  • If you are affiliated with Indiana University and need help with a computing problem, please use the I need help with a computing problem section above, or contact your campus Support Center.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.