At IU, what is Umail?
Indiana University has partnered with Google to launch Umail to provide email and other online communications services for IU students.
On this page:
Eligibility and creating an account
All students are eligible to create Umail accounts by following the appropriate instructions below. Graduate students are eligible to create Exchange accounts instead of or in addition to Umail accounts.
- If you're a newly admitted student, create a Umail account using the Starter Kit; see About creating first computing accounts for admitted students, faculty, staff, and affiliates.
- If you're currently a student, use the Account Management Service (AMS) to create a Umail account; see At IU, if I already have some computing accounts, how do I get others?
IU faculty and staff are not eligible for Umail accounts, and should continue to use existing mail services (e.g., IU Webmail or IU Exchange).
Students with a Umail account can access some Google Apps, such as Alerts, Calendar, Drive, Scholar, and Sites. Others, including Blogger, Books, Chrome Integration, Hangouts, Maps, Wallet, and YouTube, are unavailable with a Umail login for various reasons, including contractual limitations between IU and Google. No further apps can be added to IU's contract with Google. Anyone can access Google services not included in Umail with a Gmail account; create a new Google account.
To use a Umail account with available Google Apps, enter
email@example.com as your username and
your Umail vendor password; see At IU, how do I set or reset my vendor password for Imail or
Accessing your mail
- You can also access your account directly via the web:
- Additionally, you can access your email (and additional, advanced
features) via Google
Apps for Indiana University using your vendor password. If you
don't know your vendor (i.e., Google) password, see At IU, how do I set or reset my vendor password for Imail or
For information about supported operating systems and browsers, see Supported browsers.
- As another option, you can use an email client to read your Umail; see Configuring an email client for Imail or Umail.
Things to consider about Imail and Umail
- Your full IU email address contains
your Network ID username and your campus domain
regardless of the system you choose, because your preferred email
address determines where you receive IU mail. Your reply-to address,
however, reflects the mail service (e.g.,
- You are required to establish an IU email account and read email sent from IU faculty and administration; see official communications information.
- You manage your mail account settings, such as your preferred email address, through the Account Management Service (AMS).
- While you are an enrolled student, advertisements do not appear in the IU-customized systems. After you graduate, you will have the option of keeping your account, at which time ads will appear.
- Any accounts with Google Gmail or Microsoft email that you already have or create in the future remain separate from your Umail or Imail account.
Important: Many students are employed in some capacity by Indiana University and use email in their employment, either to communicate with their co-workers and supervisors, or to carry out their job responsibilities. Because Imail and Umail accounts are hosted by vendors external to IU, student employees may use these accounts to conduct university business only if they do not receive or transmit any institutional data considered sensitive via these accounts. See Student use of email for work-related purposes.
This is document avth in the Knowledge Base.
Last modified on 2015-01-17.
- Fill out this form to submit your issue to the UITS Support Center.
- Please note that you must be affiliated with Indiana University to receive support.
- All fields are required.