At IU, what is Umail?

Umail is not part of Google at IU. For more, see Managing multiple Google accounts at IU.

Indiana University has partnered with Google to launch Umail to provide email and other online communications services for IU students.

On this page:

Eligibility and creating an account

All students are eligible to create Umail accounts by following the appropriate instructions below. Graduate and professional students are provided Exchange accounts by default, but are also eligible for Umail accounts.

IU faculty and staff are not eligible for Umail accounts, and should continue to use existing mail services (i.e., IU Exchange).

Available apps

Students with a Umail account can access some Google Apps, such as Alerts, Calendar, Drive, Scholar, and Sites. Others, including Blogger, Books, Chrome Integration, Hangouts, Maps, Wallet, and YouTube, are unavailable with a Umail login for various reasons, including contractual limitations between IU and Google. However, additional apps are available via Google at IU.

To use a Umail account with available Google Apps, enter as your username, and then enter your Umail vendor password; see At IU, how do I set or reset my vendor password for Imail or Umail?

Accessing your mail

Things to consider

  • Your full IU email address contains your IU username and your campus domain regardless of the system you choose, because your preferred email address determines where you receive IU mail. Your reply-to address, however, reflects the mail service (e.g., or
  • You are required to establish an IU email account and read email sent from IU faculty and administration; see official communications information.
  • You manage your mail account settings, such as your preferred email address, through various tasks in One.IU.
  • While you are an enrolled student, advertisements do not appear in the IU-customized systems. After you graduate, you will have the option of keeping your account, at which time ads will appear.
  • Any accounts with Google Gmail or Microsoft email that you already have or create in the future remain separate from your Umail or Imail account.
Many students are employed in some capacity by Indiana University and use email in their employment, either to communicate with their co-workers and supervisors, or to carry out their job responsibilities. Because Imail and Umail accounts are hosted by vendors external to IU, student employees may use these accounts to conduct university business only if they do not receive or transmit any institutional data considered sensitive via these accounts. See Student use of email for work-related purposes.

This is document avth in the Knowledge Base.
Last modified on 2017-09-06 16:31:04.

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