ARCHIVED: Availability of UITS support and services over spring break

Following is information about support hours during spring break 2014 at Indiana University Bloomington and IUPUI. For information about normal Support Center hours, see How do I contact the Support Center at each IU campus for help?.

On this page:


UITS general services and support

If you need technology support over spring break, most UITS services remain available:

Online

  • Search the IU Knowledge Base to find answers to thousands of questions about technology at IU.
  • Chat with Support Center consultants at ITHelpLive 24/7.

Telephone

  • Call UITS Support Center phone consultants 24 hours a day, 7 days a week; IUB (812-855-6789) and IUPUI (317-274-4357).
  • Phone the UITS Contact Center (Campus Operator Services); IUB (812-855-4848) and IUPUI (317-274-5555).

Email

  • Email the Support Center at ithelp@iu.edu.

Walk-in

  • IUB:
    • Learning Commons, Herman B Wells Library will be open during the following times:
      • Saturday, March 15 and Sunday, March 16: 1-5pm
      • Monday, March 17 through Friday, March 21: 8am-5pm
      • Saturday, March 22: 1-5pm
      • Sunday, March 23: noon-midnight
    • Indiana Memorial Union 089: closing Friday, March 14, 4pm. Normal operating hours (10am-5pm) resume Monday, March 24.

  • IUPUI: Informatics and Communications Technology Complex (ICTC), IT 129 will be open during the following times:
    • Monday, March 17 through Friday, March 21: 8am-5pm
    • Saturday, March 22: 9am-3pm
    • Sunday, March 23: noon-4pm
    • Monday, March 24: normal operating hours (8am-9pm) resume

Back to top

Technology Center Consulting (TCC)

STCs at IUB

In the Learning Commons, TCC will be available the week of spring break, March 14-22. Most other labs will be closed during the break.

  • Friday, March 14: TCC will staff the IC until 9pm.
  • Saturday, March 15 through Saturday, March 22: TCC will staff the IC during the following times:
    • Saturdays and Sundays: 1-5pm
    • Monday through Friday: 8am-5pm
  • Sunday, March 23: open at 11am and regular staffing (24 hours a day, 7 days a week) resumes

STCs at IUPUI

  • IT 131:
    • Friday, March 14: open until 9pm
    • Saturday, March 15: 8am-5pm
    • Sunday, March 16: noon-5pm
    • Monday, March 17 through Friday, March 21: 9am-5pm
    • Saturday, March 22: noon-5pm
    • Sunday, March 23: open at noon and regular 24-hour staffing resumes
  • BS 3000:
    • Monday, March 17 through Friday, March 21: 9am-5pm
    • Saturday, March 22: noon-5pm
    • Monday, March 24: regular hours resume
  • ET 002, ET 004, ET 019:
    • Sunday, March 16: CLOSED
    • Monday, March 17 through Friday, March 21: 8am-5pm, unstaffed
    • Saturday, March 22: CLOSED
    • Sunday, March 23: open at noon and regular hours and staffing resume
  • All other labs will be closed; regular hours resume Monday, March 24.

For regular hours and staffing, see Open Hours.

RTCs

The Residential Technology Centers (RTCs) will be unstaffed the week of Sunday, March 16. Staffing will resume Sunday, March 23.

Back to top

This is document awnq in the Knowledge Base.
Last modified on 2014-10-27.

  • Fill out this form to submit your issue to the UITS Support Center.
  • Please note that you must be affiliated with Indiana University to receive support.
  • All fields are required.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.

  • Fill out this form to submit your comment to the IU Knowledge Base.
  • If you are affiliated with Indiana University and need help with a computing problem, please use the I need help with a computing problem section above, or contact your campus Support Center.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.