ARCHIVED: In ERDAS IMAGINE 2010 or 9.3, how do I correct the error message "Error retrieving license sources"?
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Note: This article does not apply to Windows Vista users.
When trying to install a license for ERDAS IMAGINE 9.3 or 2010, you might see this error message when you try to expand the License Sources view. An additional message may state several things, such as the following:
Error creating the view...
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To attempt to correct this error:
- Delete the
ERDASNET_LICENSE_PATH
file, located in thec:\Documents and Settings\All Users\Application Data\ERDAS\Shared\Licensing
folder. - Try to start your ERDAS software again.
If the error persists:
- Open the ERDAS-Net License Admin Tool. From the menu, select , then or , then or , and then .
- Remove the license sources:
- Expand the list.
- Highlight the source, select , and then click .
- If prompted or given the option, choose to delete the license file.
- Close the ERDAS-Net License Admin Tool.
- Open the FLEXlm Tools by double-clicking
LMtools.exe
inc:\Program Files\ERDAS\Shared\Licensing\Bin\NTx86
. - Delete the ERDAS-NET service, and then close the FLEXlm Tools.
- If there is an older 9.x license manager running, open the Windows Services; from the menu, select , then , and then . Stop the service named "ERDAS License Server".
- Delete the
ERDASNET_LICENSE_PATH
file, located in thec:\Documents and Settings\All Users\Application Data\ERDAS\Shared\Licensing
folder. - Retrieve the new license file, and double-click it to install.
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Last modified on 2023-05-09 14:42:36.