After unblocking my computer at, why am I still unable to access the IU network?

If you perform an unblock via, it will take effect within 15 minutes. If your computer is still blocked after that time, you may not have removed all blocks placed on your account. For example, you may have removed the MAC address block, but neglected to remove the block placed on the IP address for the remainder of the DHCP lease.

When you need to use, we recommend that you search for network blocks by username so that you will see all of the blocks you need to remove. If you have problems finding the blocks, try searching for the blocks by your IP address.

For help, please contact your campus Support Center.

This is document ayce in the Knowledge Base.
Last modified on 2014-08-14 00:00:00.

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