In iOS and Mac OS X, how do I remove a configuration profile?

In iOS 4 and later and Mac OS X 10.8 and later, you can remove a configuration profile that is outdated, interferes with other profiles, or relates to a service you no longer use. However, be aware that removing a profile will remove all settings associated with it. If the profile was used to configure your email or IU Secure, removing it will remove those settings, and you will no longer have access to those services.

To remove a configuration profile in iOS:

  1. On your iOS device, open Settings > General.
  2. Scroll to the bottom and open Profiles. If you do not see a "Profiles" section, you do not have a configuration profile installed.
  3. In the "Profiles" section, select the profile you wish to remove and tap Delete Profile. If you have a passcode for your device, you will be prompted to enter it. Then tap Delete.

To remove a configuration profile in Mac OS X:

  1. From the Apple menu, select System Preferences....
  2. From the View menu in System Preferences, select Profiles.
    Note:
    Profiles won't be visible until you have at least one profile installed.
  3. Select the profile you want to remove, and then press the - (minus) button. Click Remove to remove the profile.

This is document basz in the Knowledge Base.
Last modified on 2017-05-16 12:11:00.

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