Read a CSEES-encrypted message
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Overview
Indiana University uses Cisco IronPort to encrypt email containing certain sensitive data and identifiable protected health information; see About sensitive data at IU and About protected health information (PHI). First-time recipients of messages encrypted by Cisco IronPort must register with Cisco Secure Email Encryption Service (CSEES) before they can view the message content.
Recipients of these messages will receive an email message stating "You have received a secure message", with an attachment named securedoc.html
or securedoc_xxxxxxxxxxxxxxx.html
(for example, securedoc_20111027T114704.html
). This securedoc
file is the Cisco Registered
Envelope.
First-time users
The first time you open a securedoc
envelope with a given external email account (that is, you will need to perform these registration steps once for each external account, when it first receives an encrypted message), you will need to register your account with CSEES.
- Save the
securedoc
envelope to your computer, and open it in your web browser. - You will see an image of an envelope with information about the email message. Verify that the "To:" line displays your email address, and then click
If the "To:" line does not display your email address, or does not display the address where you received the envelope, click
, type in the correct address, and then click . On the next page, verify your email address, and then click .Notes:If you open thesecuredoc
envelope from within a web-based email client, you might not see the button; instead, you will see a page with an button. Click ; you will be directed to a page with a link to the new user registration form.
to begin the CSEES registration process.
- In the new user registration form, fill in the fields, including your name, password, security phrase, and security questions. Use a unique password; do not use your IU passphrase. Click .
- After you have completed the web form, you will receive a separate confirmation email message. In that message, click to complete your CSEES registration.
You will see a web page confirming that you have activated your CSEES account, and you can view the encrypted message using the directions in the "Existing users" section below.
Existing users
- Save the
securedoc
envelope to your computer, and open it in your web browser. (First-time users can simply refresh the page.) - Verify that the "To:" line displays your email address.
If the "To:" line does not display your email address, or does not display the address where you received the envelope, click
. Select from the drop-down menu, type in the correct address, and then click . - Enter your CSEES password and click
If you entered a personal security phrase during registration, that phrase will appear when you click the password field. This allows you to be certain that you are providing your password to the genuine CSEES site.
to view the encrypted message and any attachments.
You can reply, reply to all, or forward the message; it will be re-encrypted when you reply or forward from within the CSEES tool; see Replies and forwarding for CSEES-encrypted messages.
Related documents
This is document bbkv in the Knowledge Base.
Last modified on 2022-08-25 11:49:36.