Reset your web browser to its original settings

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If you are noticing issues with your web browser, you may want to reset it to its default settings. In addition to resolving numerous other problems, resetting your browser to its default settings may help remove:

  • Pop-ups
  • Toolbars
  • Search providers you don't recognize
  • Extensions you didn't install

Keep in mind that resetting your browser will remove all of your settings (for example, saved passwords, history, your home page, and saved website-handling information). Your Favorites may not be deleted.



Microsoft Edge Legacy support ended on March 9, 2021. If you still have Edge Legacy, UITS recommends installing the new Chromium-based Microsoft Edge by running Windows Update.

Currently, there is no standard way to reset Microsoft Edge. If Edge is corrupted on your device, contact your campus Support Center for help.

Internet Explorer

UITS strongly recommends that you use a supported browser, and not Internet Explorer (IE). Microsoft 365 apps and services no longer support Internet Explorer.

For instructions on how to reset Internet Explorer, see Change or reset Internet Explorer settings.


For instructions on how to reset Chrome, see Reset Chrome settings to default in Google's Chrome Help documentation.


For instructions on how to refresh (reset) Firefox, see Refresh Firefox - reset add-ons and settings on the Mozilla Support website.


For instructions on how to restore Safari back to its factory state, see How To Restore Safari's Default Settings on the Lifewire website.

Restart your computer to complete the process.

This is document bexh in the Knowledge Base.
Last modified on 2021-12-21 10:19:00.