Known issues with VoiceThread in Canvas at IU

VoiceThread is a learning tool that can be used to enhance student engagement and online presence. With VoiceThread, instructors and/or students can create, share, and comment on images, Microsoft PowerPoint presentations, videos, audio files, documents, and PDFs, using microphone, webcam, text, phone, and audio-file upload. At Indiana University, the VoiceThread tool integrates into Canvas.

Following are known issues with IU's implementation of VoiceThread in the Canvas learning management system:

Issue Last updated Workaround

Microsoft Edge and Safari can be used to open and view VoiceThreads but not to record audio or video.

Internet Explorer does not support HTML5, so it cannot be used with VoiceThread.

February 13, 2018

Use the latest version of Chrome or Firefox.

(If Edge and/or Safari implement support for HTML5 in the future, audio and video recording in VoiceThread may be possible.)

Students receive an error message when attempting to connect to VoiceThread using Safari.
October 16, 2017
  1. Click the Safari menu, and then click Preferences.
  2. Click the Privacy tab. Under "Cookies and website data:", select Always allow.
  3. Click the red button in the top left corner of the window to close it.

This is document bfia in the Knowledge Base.
Last modified on 2018-02-13 10:34:19.

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