About Skype for Business at IU

On this page:


Use Microsoft Skype for Business to access Indiana University's UniCom service.

Office telephone service for faculty and staff at Indiana University will begin to transition from Skype for Business to Microsoft Teams at IU in the first quarter of 2023. UITS encourages all students, faculty, and staff to switch from Skype for Business to Teams for chat now. Faculty and staff should continue to use Skype for Business for external phone calls until notified that their account has been moved to Teams Calls. For more, see About Microsoft Teams Calls at IU.

The capabilities of Skype for Business are integrated with Microsoft Office applications, and include:

  • Chat using instant messaging
  • Make audio or video calls (including audio or video conference calls)
  • Share files
  • Share your desktop
  • See others' availability and manage the information others see about you
  • The features you can use depend on which mode you're using, UniCom Basic or UniCom Enterprise Voice; see IU UniCom feature comparison. Students are eligible for UniCom Basic only.
  • Skype for Business is distinct from the Skype application for home use.

Available versions


Skype for Business is included in Microsoft 365.


On macOS, options include:

Skype for Business on Mac does not yet include file sharing or desktop sharing. If you rely heavily on these features, consider waiting to upgrade to Skype for Business until they are available.

Get started

Before attempting to use Skype for Business with Indiana University's UniCom service, see Get started with UniCom/Skype for Business.

To learn how to perform common tasks in Skype for Business, see Skype for Business help & learning.


IU faculty and staff can obtain compatible devices (USB devices or IP phones) by going through their department telecommunications coordinators and/or their IT Pros. For more about available devices, see About office telephone equipment at IU.

If you do not know who your telecommunications coordinator is, at IU Bloomington, call 812-856-2287, option 3; at IUPUI, call 317-274-3004, option 3. You can also email Communications Planning and Implementation.

To learn the name of your department's IT Pro, consult your supervisor, your departmental website, or IT People. If you still cannot identify your IT Pro, call the UITS Support Center at 812-855-6789 (Bloomington) or 317-274-4357 (Indianapolis).

This is document bfmt in the Knowledge Base.
Last modified on 2022-11-14 12:57:22.