Find logs for troubleshooting Windows connectivity
In Windows, you can use the Diagnostics-Networking, WLAN-Autoconfig, and System logs to do advanced and focused troubleshooting.
To find these logs, search for the Event Viewer. Alternatively, from the Control Panel, choose
and then .Within Event Viewer, navigate to each log:
- System: Expand
Filter the log for networking entries (for example, for source "Diagnostics-Networking", or specific Event IDs that apply to wireless, 802.1X, WPA2). You can look up Networking Event IDs online.
; will be listed underneath.
- Diagnostics-Networking: Expand , then , then . Scroll down until you find .
- WLAN-Autoconfig: Expand , then , then . Scroll down until you find .
Individual log entries you find will likely not point directly at a cause of failure. Instead, you will have to find multiple entries that are related to connectivity, then search the internet to find longer explanations of what those mean. Doing this for several entries will build a picture of what Windows is doing and how it's malfunctioning, and from that you can employ further troubleshooting techniques to determine the specific setting or component of Windows that needs to be fixed.
This is document bfvh in the Knowledge Base.
Last modified on 2023-12-12 11:36:34.