Services: Data Center Operations

Equipment monitoring

Data Center Operations uses WhatsUp Gold for constant monitoring of systems, servers, and infrastructure.

To initiate the process for Data Center Operations to monitor your equipment, submit an equipment monitoring request.

Features of WhatsUp Gold include:

High performance predictive monitoring of networks, systems, applications, and services, including wireless networks
More than 200 network and infrastructure reports providing real, actionable intelligence
An industrial-strength management architecture using the most advanced standards available (SNMP v1-3, TCP, ICMP, SSH)
Comprehensive out-of-the-box support for WMI, supporting complete Windows service monitoring
Agentless monitoring for Unix and Linux systems using SSH
Integrated application (Microsoft Exchange, NT Services, and Microsoft SQL) monitoring capabilities delivering critical process and performance analytics
Rich capability for synthetic transaction monitoring ensuring application performance and integrity
The industry's leading alert management platform, featuring easy-to-use alarms, alerts, and notification capabilities for real-time operations support
Split-second graphs and the InstantInfo feature supporting real-time troubleshooting activities
A highly flexible, automated, and comprehensive network discovery and mapping platform
Quick navigation with intuitive web and Windows consoles, which provide 360° visibility

List of scheduling duties:

The production migration of Enterprise System online and batch source code for IU written applications
Emergency deployment of batch and online source code
Define Enterprise System batch schedules utilizing an automated batch scheduling product
Monitor and review batch schedules for optimal design, perform runtime analysis
Provide test batch scheduling options for pre-production testing of applications batch schedules
Provide scheduling support for application releases and upgrades
Define and manage batch schedules utilized to provide database replication
Maintain software updates for batch scheduling product: web client, server agents, manager databases, security patching and product licensing, and reporting options
Work with system administrators for system upgrade for new install of automated batch scheduler product and patching to insure least impact to customers
Validate and test automated batch scheduling product after subsequent changes
Train development staff on use of automated batch scheduler product
Manage batch and infrastructure batch documentation repositories
Provide batch flow diagrams and version control for application and infrastructure batch inventory spreadsheets
Assist with Disaster Recovery document storage and annual review process when needed
Maintain contents of UITS DS.CALL, after hours contact list