Known issues with Ally for Canvas at IU

The table below lists known issues with the use of Ally in Canvas at Indiana University.

Issue	Description	Last updated
Scans of courses won't start	When importing common cartridge files or importing previous course content, Ally will not initiate a scan until a file is added to the files tool or an edit is made to any one page.	February 19, 2024
Course Accessibility Report updates delayed	After deleting course content, there may be a short delay in the Course Accessibility Report updating.	October 23, 2023
Ally high contrast	When adjusting color contrast settings that affect Canvas, Ally's accessibility score indicators may change for some items. If color contrast settings change, items whose color contrast was fine before adjusting the contrast settings may now show in Ally as having insufficient contrast and a lower accessibility score.	March 9, 2023
Scans of courses delayed	Scans of courses may be delayed, and in some cases, making a small edit to a page will trigger the scan.	January 9, 2023
`<h1>` tags do not appear in the Rich Content Editor (RCE)	Canvas automatically uses `<h1>` tags for the title of a page, and makes them unavailable in the RCE.	January 9, 2023
LTI tools and accessibility indicators	Accessibility indicators disappear when an LTI tool is used on a page.	November 15, 2022
Items that have been fixed continue to appear in the course accessibility report as issues	Items that are fixed using the RCE or "Instructor Feedback" panel and have a score of 100% continue to be listed as issues in the Ally Course Accessibility Report.	June 28, 2022