Accommodate: Student request process

• Overview
• Apply
• Sign in
• Student view
• Accommodation
  • Accessibility request
  • Supplemental request
  • Semester request
  • Accommodation letters
  • Equipment
• Appointments
  • Request appointments
  • Reschedule appointment requests
  • Cancel appointment requests
• Surveys
• Calendar
• Profile

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Overview

Students requesting accommodations go through a step-by-step approval process. The process starts with the application for services and ends with the initial accommodation approval. Once you receive the approval, you can then request accommodations per course each semester.

Apply

First, apply for accommodations through the student application form. There is one application for all the regional campuses. To begin the process, visit the Request for Accessible Educational Services (symplicity.com) form.

1. Open a web browser.
2. Navigate to Request for Accessible Educational Services (symplicity.com).
3. Complete the form.

Approval

Once your initial application is processed, you can access the Accommodate Student Portal with your IU credentials.

Sign in

Log into the student portal via a link on each office's website, or by selecting the icon in One.IU.

Student view

When you first log into the student portal, you are greeted with a landing page. Check the News Feed for any pertinent information related to requesting accommodations, due dates, etc.

On the left side, a menu of options will appear.

Accommodation

The Accommodation menu is divided into several sub menus:

Accessibility request

When you select the Accessibility Request tab, your initial accommodation request will be listed, including the decision for each accommodation type.

Supplemental request

To request additional accommodations, select the Supplemental menu. In this view, you can begin a request for additional accommodations by selecting Add New and completing the form.

Any additional supplemental requests will also show in this view, along with approval or denial from the Accessible Educational Services office.

Semester request

You must enter a semester request for each semester you attend IU. To submit it, select the Semester Request menu item. On this screen, you can view your past semester requests as well as request new ones.

To add a new semester request:

1. Select Add New.
2. Select the correct semester from the "Semester" drop-down menu.
3. You can either submit for all courses or customize the request:
   • To customize the requests, select Review the Renewal.
     1. For each accommodation, uncheck any course where the accommodation should not be applied.
     2. Select Remove Accommodation.
     3. When completed, select Submit.
   • To submit without customization, select Submit For All Accommodations.

Accommodation letters

You can view and sign your letters by selecting the Accommodation Letters menu item. On this screen, you can review your initial accommodation letter, any supplemental requests, and your semester requests. You will need to provide the initial accommodation letter for any non-academic accommodations (such as housing accommodations). For academic accommodations, present a copy of your semester request to your faculty member.

To sign letters:

1. Choose the most recent letter by selecting its title.
2. Enter your first and last name in the "Signature" text box located at the bottom.
3. Select Save.

To create copies of letters to distribute to your faculty:

1. Select the title of the letter.
2. Select Generate PDF.

The PDF will be saved to the download location for your browser.

Equipment

Equipment is not used currently.

Appointments

Schedule appointments via the student portal and view responses from the Accessible Educational Services office.

Request appointments

Request appointments with the individual assigned to your case by using Appointment request.

To request an appointment:

1. Select Appointment from the menu options.
2. Select Request New Appointment.
3. Select Choose.
4. Select either a General Appointment or an Intake Appointment.
5. Select Done.
6. If you wish to limit your search for an appointment slot:
   1. Choose Select next to the first date field, and pick a start date from the calendar pop-up.
   2. Repeat for the second date field, this time selecting an end date.
7. Select your home campus.
8. Select the individual assigned to your case.
9. If you prefer certain days of the week, you can select the checkboxes that correspond with your preferences.
10. Select Check Availability.
11. A list of open appointment slots will appear. Select the slot that best fits your needs.
12. Select Submit Request.

The individual assigned to your case will receive a notification that you have requested an appointment. When your request is approved, it will display in the "Approved Appointments" area.

Reschedule appointment requests

To reschedule an appointment:

1. Select Appointment from the menu options.
2. Locate the appointment.
3. Select the three dot menu.
4. Select reschedule.
5. If you wish to limit your search for an appointment slot:
   1. Choose Select next to the first date field, and pick a start date from the calendar pop-up.
   2. Repeat for the second date field, this time selecting an end date.
6. Select your home campus.
7. Select the individual assigned to your case.
8. If you prefer certain days of the week, you can select the checkboxes that correspond with your preferences.
9. Select Check Availability.
10. A list of open appointment slots will appear. Select the slot that best fits your needs.
11. Select Submit Request.

The individual assigned to your case will receive a notification that you have requested to reschedule an appointment. When your request is approved, it will display in the "Approved Appointments" area.

Cancel appointment requests

To cancel an appointment:

1. Select Appointment from the menu options.
2. Locate the appointment.
3. Select the three dot menu.
4. Select Cancel.
5. Under "Choose a reason for cancellation", select the reason for the cancellation from the drop-down menu.
6. Select Cancel Appointment.

The individual assigned to your case will receive a notification that you have requested to cancel the appointment.

Surveys

Surveys are not used currently.

Calendar

Calendar is not used currently.

Profile

Information displayed in the profile section is populated by the Student Information System (SIS), and cannot be altered in the student portal.