ARCHIVED: Support hours while in-person classes are suspended (repurposed from holiday hours)

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The information here is subject to change, and will be continually updated as information becomes available.

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Overview

Following is information about support hours for the period when in-person teaching has been suspended at Indiana University Bloomington, IUPUI, and regional campuses. For regular hours, see Contact your campus IT Support Center.

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UITS Contact Center

The Contact Centers at Indiana University provide general campus information via phone and email. Information and services are available 24 hours a day, 7 days a week. These centers also maintain the campus directories.

For more, see Contact Center services.

  • IUB: The IUB Campus Operator is available at 812-855-4848 (812-855-IUIU; 5-4848 from on campus).
  • IUPUI: The IUPUI Campus Operator is available at 317-274-5555 (4-5555 from on campus).

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UITS Support Center

Bloomington

  • Phone, email, and chat support (812-855-6789, ithelp@iu.edu, http://ithelplive.iu.edu): Available 24/7
    Note:
    During closings, phone calls will route to the UITS Contact Center for an answering service.
  • Walk-in support (Learning Commons at Herman B Wells Library): See Contact your campus IT Support Center.

Indianapolis

  • Phone, email, and chat support (317-274-4357, ithelp@iu.edu, http://ithelplive.iu.edu): Available 24/7
    Note:
    During closings, phone calls will route to the UITS Contact Center for an answering service.
  • Walk-in support (Campus Center, CE 217, ICTC, IT 126, Campus Center Information Desk): See Contact your campus IT Support Center.

Regional campuses

See Contact your campus IT Support Center.

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CrimsonCard offices

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Technology Center Consulting (TCC)

Bloomington

  • Learning Commons, Herman B Wells Library: TCC has ceased face-to-face consultation at the Wells Library. If you need TCC assistance, call 812-855-3802. For up-to-date information about Wells Library hours and closures, see Library COVID-19 Updates.
  • Student Technology Centers (STCs): IMU 089 is open; all other labs are locked. To see the hours when specific labs are staffed and open, see Staffing in the IUB and IUPUI STCs (be sure to select the appropriate date at the top).

Indianapolis

  • TCC at IUPUI is not currently conducting any face-to-face consultation. For TCC assistance, call 317-274-0779.
  • STCs: To see the hours when specific labs are staffed and open, see Staffing in the IUB and IUPUI STCs (be sure to select the appropriate date at the top).

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This is document anaz in the Knowledge Base.
Last modified on 2020-08-27 12:22:30.