Access your Google at IU account from Canvas

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Overview

Several tools in Canvas are integrated with G Suite for Education, making it possible to share, submit, and collaborate on Google files from within the Canvas LMS. At Indiana University, students, faculty, and staff should always use their Google at IU accounts when connecting from Canvas to Google tools and resources. Follow the instructions below to ensure you are using the correct account to access Google from Canvas.

Important:
Personal (free, non-IU) Google accounts are not approved for storing institutional data or communications. If you think you may have accidentally authorized a personal Google account for use in Canvas, see the Remove prior integration authorizations from Canvas and Google section of this document.

Remove prior integration authorizations from Canvas and Google

One of the Google integrations in Canvas requires you to authorize your Canvas and Google accounts to communicate with one another. Both Canvas and Google store your authorizations so you don't need to re-authorize every time you use the integration. If you think you may have authorized a personal Google account, follow the steps below to remove all prior integration authorizations from both Canvas and Google. This procedure is also recommended if you are having difficulty connecting to your Google at IU account from Canvas, or you are unable to access Google documents shared with you in Canvas. If you have never used a Google tool within Canvas, or you are confident you have never used a personal Google account for connecting from Canvas, you can skip this section.

  • To remove a Google authorization from Canvas:
    1. Log into Canvas with your IU account, select Account, and then click Settings.
    2. On your Settings page, under "Approved Integrations:", look for items named "Google Drive LTI IAD-Prod" (there may be more than one). For each item with this name, click Delete this Token (the trash can icon), and then click OK to confirm the deletion.
  • To remove a Canvas authorization from Google:
    1. In a new private/incognito browsing window, go to myaccount.google.com/permissions, click Sign In, and sign in with a personal Google account.
    2. Under "Third party apps with account access", click Google Drive LTI by Canvas (if present), and then click REMOVE ACCESS, and OK to confirm the removal.
    3. Under "Signing in with Google", click Google Drive LTI by Canvas (if present), and then click REMOVE ACCESS, and OK to confirm the removal.
    4. In the top right, click the circular profile icon for your personal Google account, and then click Sign out.
    5. Repeat the steps above for all of your personal Google accounts.

Check your Google sign-in status

Before connecting to Google from Canvas, check to make sure you are logged into Google with your Google at IU (username@iu.edu) account and not logged into your personal Google account. Unless you sign out, Google will keep you logged into your Google account(s) even after you close and restart your browser. Consequently, you may still be logged into your personal Google account, even if you started from google.iu.edu.

To check your Google sign-in status:

  1. In the browser you use for Canvas, open a new tab, and go to google.com.
  2. Look in the top right corner of the Google window:
    • If you see a blue Sign in button, you are not logged into any Google account(s), and you can proceed to the Log into Google at IU from Canvas section of this document.
    • If you see a circular profile image or initial, click it to view the accounts currently logged into Google.
  3. If the only account listed is your Google at IU (username@iu.edu) account, you can proceed to the Log into Google at IU from Canvas section of this document; for example:

    If your Google at IU account is active, you'll see 'This acccount managed by iu.edu' across the top of the Google Account window, and your @iu.edu email address will be displayed.

    If a personal Google account or more than one Google account is listed, click Sign out or Sign out of all accounts, and then proceed to the Log into Google at IU from Canvas section of this document; for example:

    Personal Google account only Personal and Google at IU accounts
    If your personal Google account is active, the email address associated with your personal Google account will be displayed. If a personal Google account and your Google at IU account are both listed, click 'Sign out' or 'Sign out of all accounts'.
Note:
To more easily determine which Google account you are logged into, consider adding a profile picture for each of your accounts. For instructions, see Change your Google Account name & other info.

Log into Google at IU from Canvas

When you connect to Google from a tool in Canvas, Google may prompt you to sign in. Always use your @iu.edu IU email address to sign in. If prompted, log in with your IU username and passphrase.

Help documentation

For students:

For instructors:

This is document aoki in the Knowledge Base.
Last modified on 2021-08-02 11:05:50.