Schedule an appointment with an advisor in the Student Appointment Scheduler

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Schedule an appointment

To schedule an appointment with an advisor using the Student Appointment Scheduler, go to Student Appointment Scheduler (SAS). If prompted, log in with your IU username and passphrase.

Your home screen will list your upcoming appointments and display links to any past or canceled appointments.

  1. Select the advisor you would like to meet with:
    • Under "Find Appointments", choose any of the academic advisors, advising offices, success coaches, or staff members assigned to you.
    • To find another advisor, click Search Advisors to search by name, department, position title, or subject area. Staff using SAS have tags associated with their calendars so you can easily find them.
  2. Once you have selected an advisor, you will see the advisor's information and available drop-in times. If the drop-in times don't work with your schedule, or if you have more than a quick question, click Schedule Appointment.
  3. When the calendar displays, you'll see checkboxes that let you filter by "Meeting types" and "Meeting modes" to help you find the appointments that work best for you. Days with available appointments that match your selected filters will be highlighted:

    SAS Schedule Appointment calendar screen

    Under "Meeting types", select Appointment, Group meeting, and/or Drop-in to filter appointments according to you preferred meeting type(s):

    • Appointment: Select this meeting type if you want to schedule an individual meeting between you and the advisor/coach.
    • Group meeting: Typically, when needed, someone will notify you beforehand and specifically instruct you to schedule a Group meeting. Group appointment slots show the group name, meeting mode options available, and the number of seats available.
    • Drop-in: You cannot schedule a drop-in with an advisor/coach. Drop-ins are intended for brief questions or short discussions, or for handing in course work; typically, students are seen in the order they arrive. If you need more than five to seven minutes of discussion time, select Appointment to find and schedule an individual meeting with the advisor/coach.
  4. Click any highlighted dates to see available appointment slots.
  5. When you find a slot that works for you, click the Details box to open the "Request Appointment" pop-up. If multiple meeting modes are offered, you will need to select one. Also, you will need to enter your phone number or select I do not have a U.S. phone number before entering your reason(s) for scheduling the appointment.
  6. When you enter more than 15 characters, the Submit Request button will activate. When you've entered your reason for scheduling the appointment, click Submit Request and wait for the confirmation message after the page refreshes.
    If you see a scheduling notice with a message below the advisor's name, read and follow the directions. A scheduling notice is placed on a calendar when an advisor will not have available appointments for a significant amount of time (for example, summer orientation advising will take up the advisor's appointments, or a faculty advisor will be on a 10-month contract and is off for the summer). The message will show the timeframe that appointments are unavailable and redirect you to where you can make an appointment.

Appointment confirmation

Once your appointment request is processed, a confirmation box will appear on the list of appointment slots from the previous page. If you want to receive text reminders for all advising appointments, see Receive text reminders for Student Appointment Scheduler appointments. The upcoming appointment also will appear on your SAS home page with options to reschedule or cancel. If you need to change the meeting mode (for example, from in-person to phone, you will need to contact the advisor/coach directly.

A confirmation email from the advisor or staff member will automatically be sent to your IU account. This will include the date, time, and location details based on the meeting mode you selected, as well as a message from the advisor with details or instructions for preparing for the meeting.

If you make your appointment more than two days in advance, you will receive a reminder message of your upcoming appointment approximately one day before you are scheduled to meet.

Reschedule or cancel an appointment

On your SAS landing page, all upcoming appointments will be displayed on the left. At the bottom of each appointment details card are buttons for rescheduling or canceling that appointment. Clicking Reschedule opens the advisor's calendar of availability and lets you select a new slot. Once you have rescheduled the appointment, you will receive a new confirmation message. Clicking Cancel will prompt you to provide a reason for the cancellation, and then will take you to your list of available appointments so you can reschedule.

If the advisor, staff member, or schedule manager needs to cancel an appointment, you will be notified by email or phone. The message will state the cancellation reason, and will direct you return to SAS to reschedule or identify the staff member who will be meeting with you at the time you had scheduled with the original advisor/coach.

This is document apld in the Knowledge Base.
Last modified on 2022-04-01 14:26:07.