About OnBase at IU

For more about using OnBase at IU, including instructions for various tasks, log in near the top of this page. If prompted, authenticate with your IU username and passphrase, and then search for what you need.

On this page:


OnBase is a vended document management system solution, produced by Hyland, and managed by the UITS Enterprise Business Process Solutions (EBPS) team (formerly Enterprise Document Management). OnBase is used by multiple departments at Indiana University to store document images and files on a central server. OnBase allows for the scanning, storage, and retrieval of paper documents, as well as the importing, storage, and retrieval of electronic files; it also helps manage workflow by routing documents to queues custom designed for individual departmental needs.

UITS has ensured that a university-wide enterprise license (ELA) is available. Any department, school, or campus can use the software via the ELA without cost. Scanners and other non-software license specific costs still apply. OnBase is approved for use with PHI and up to Critical data.

You may experience OnBase by watching the OnBase training videos (requires authentication).


This UITS system or service meets certain requirements established in the HIPAA Security Rule thereby enabling its use for work involving data that contain protected health information (PHI). However, using this system or service does not fulfill your legal responsibilities for protecting the privacy and security of data that contain PHI. You may use this system or service for work involving data that contain PHI only if you institute additional administrative, physical, and technical safeguards that complement those UITS already has in place.

If you have questions about securing HIPAA-regulated research data at IU, email securemyresearch@iu.edu.

Get started

You can get started in three easy steps:

  1. Identify the document management needs you'd like to address or processes to improve.
  2. Learn more about OnBase by searching the IU Knowledge Base or reviewing the OnBase at IU help menu.
  3. Submit an OnBase Support Request to start collaborating on your OnBase solution.

Get help

If you currently use OnBase, your questions may be answered by searching the IU Knowledge Base, including the OnBase at IU help menu. You will need to log in for access.

Local UITS support people can find information about OnBase clients and scanner requirements in the OnBase at IU Confluence Space.

You can find installation packages and instructions at IUware.

If you have additional questions, or if would like to make enhancements to an existing OnBase solution, submit an OnBase Support Request.

For help, contact your campus Support Center.

This is document aqip in the Knowledge Base.
Last modified on 2024-04-29 16:24:00.