If you get the "User/host not on Include list for feature" error message when launching ArcGIS Desktop at IU

At Indiana University, you may receive this error message if you attempt to open an ArcGIS Desktop application but do not have privileges to check out license features from the UITS-managed Esri license service. To correct this, email GIS, and include in the message your computer's hostname, your IU department or organization, and the name of the person responsible for your organization's ArcGIS license. A department's GIS software coordinator must approve any hostname additions to the UITS-managed Esri license servers.

If you have not purchased an Esri ArcGIS Desktop license from UITS, or if your license has expired, see ArcGIS availability at IU.

This is document aqrx in the Knowledge Base.
Last modified on 2019-02-14 12:28:46.

Contact us

For help or to comment, email the UITS Support Center.