Add student feedback to a Student Engagement Roster (SER) for faculty

On this page:


Add feedback to an individual student

  1. Click Enter Feedback within a student's row.

    Enter feedback

    The "Enter Feedback" dialog box is displayed.

    Enter feedback

    To add feedback, use one of the following methods:

    • Quick search method: If you already know the value, type a few of the characters in the search field and select from the matching results.
    • Menu option method: This method displays a menu of all values for either observations or recommendations.
  2. To display a list of all values for either observations or recommendations, click the corresponding View All button.

    The associated menu is displayed.

    Observations and Recommendations menus

  3. Select the desired values.

    Note:
    Some SER observations and recommendations values are campus specific.
  4. Do one of the following:

    • Click Add.
    • If you are in the "Observations" value menu, click Add and Continue to add the selected observation feedback and automatically navigate to the "Recommendations" list.

    The "Notes" free-form text field allows you to share additional detail about the feedback with the student. In addition to these comments being viewable to the student, adding a URL or an email address in the text field will provide the student a clickable link in their SER page.

  5. When the values have been selected and/or a note has been entered, click Apply. This adds the feedback as an unsubmitted (pending) change and returns you to the SER class roster.
  6. Continue to add additional entries to other students as necessary.

    If you applied a change to a student's feedback before submitting and wish to instead revert back to the last submitted feedback, click Restore, and then Apply in the "Enter Feedback" dialog box.

  7. Verify all changes prior to submitting.
  8. When you are ready to submit, in the toolbar, click Submit (with the number of pending changes indicated).

    The "Submit Updates" pop-up is displayed.

    Submit updates

  9. Select the appropriate submit option:

    • Students with pending changes: Submits feedback for only those students
    • Selected students: Applies only to students selected (checkmarked) in the SER class roster and:
      • Submits pending changes made for the selected student(s)
      • Carries over existing Observations/Recommendations/Notes for selected students with no updates
      • Adds the "No Feedback" value to selected students that have not had SER data entered yet
    • Students without pending changes: Applies only to students with no changes and:
      • Carries over existing observations/recommendations/notes for students with no updates
      • Adds the "No Feedback" value to students that have not had SER data entered yet
  10. Click Submit.

    The submitted values and note are now officially recorded in SER. The checkmark in the student's row confirms the submission.

    An email is sent from your university email address to the student(s) indicating that feedback has been added to their class SER and to review the feedback by accessing SER via One.IU or by following the link in Canvas.

    Note:
    If the only value you are reporting is that the student is "Attending", they will not receive an email.

Add feedback to multiple students

SER allows you to quickly apply the same observations and/or recommendations to multiple students:

  1. Select one or more students in the SER class roster via Select in Bulk or the checkbox next to each student's name or by using the Canvas filtering options (see Create a filtered list of students). If you use the Canvas filtering, be sure to select students once the list is returned by using the correct checkbox option (box at top to select all or boxes for individual students)
  2. In the SER toolbar, click the Enter Feedback button.

  3. In the "Enter Feedback" pane displayed at right, click the corresponding Add button for either "Observations" or "Recommendations".

    Feedback selection pane

  4. The corresponding list of values is displayed in the pane. Click a category and select the appropriate value.

    If you decide to undo a selection before clicking Apply, click x to the right of the selection to remove it.

  5. Click Apply.

    • The rows of the selected students display yellow-orange dots to indicate the pending, unsubmitted changes.
    • The "History" area for each of the selected students also displays the pending change.
    • The Submit button indicates the number of students with pending changes.
  6. Verify all changes prior to submitting.
  7. When you are ready to submit, in the toolbar, click Submit (with the number of pending changes indicated).
  8. Select the appropriate submit option.
  9. Click Submit.

    The submitted values and note are now officially recorded in SER. The checkmark in each row of the selected students confirms the submission.

    An email is sent from your university email address to each student indicating that feedback has been added to their class SER, and to review the feedback by accessing SER via One.IU or by following the link in Canvas.

    Note:
    If the only value you are reporting is that the student is "Attending", they will not receive an email.

Simultaneous entries

In the event there are simultaneous updates to the same class, SER uses the first-come, first-served rule, capturing the earliest change. This occurs either when multiple instructors are updating or when a single instructor attempts to update while SER is still in the process of saving their prior change. The following message is displayed in these situations, indicating changes were not captured and prompting you to reload the page to see the most recent changes:

Could not update the roster due to more recent changes done by you. Reload the page to continue editing. Close any other instances of the roster which may be open to prevent further conflicts.

Follow up on recommended student actions

Instructors are encouraged to maintain their class rosters throughout the semester.

If you suggest the student meet with you by selecting Consult with instructor as a recommended student action, you should close the loop by unchecking this value and submitting the roster when the student has met with you.

This is document aryv in the Knowledge Base.
Last modified on 2019-05-01 10:55:56.

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