Get started with Student Engagement Roster (SER) for faculty

On this page:

Overview

The Student Engagement Roster (SER) tool lets Indiana University faculty and staff give students timely, effective feedback to actively encourage engagement that leads to graduation. For example, faculty can share resources to help students engage with course material, point to experiences and opportunities for academic enrichment, draw attention to academic disciplines where students are excelling, and mark student attendance (the SER considers attendance a type of feedback).

Log into SER

To access SER:

  1. Go to Student Engagement Roster (Faculty).

    From the Canvas course page: Click Student Engagement Roster (Faculty).

    Note:
    Students can view their submitted SER data by selecting Student Engagement Roster (Student) in either One.IU or Canvas.
  2. The "SER Faculty Landing" page will display.
    Note:
    If you have not submitted SER feedback in 90 days, your landing page will display a pop-up window with a link to SER help articles. You can close or dismiss this window, but if you do not provide any feedback (submitted or pending/saved), the pop-up will reappear in your next browser session.
  3. You may also receive a message in email from a campus administrator requesting that you submit feedback for a specific group of students. The link at the bottom of the email message will take you to your Progress Report in SER, listing all of the students in any section you instruct.

Access classes

Classes for current and future terms display if the following criteria are met:

  • The schedule of classes has been released for the semester.
  • You are set in the Student Information System (SIS) as an instructor with grade access for the class.
  • There is at least one student on the roster for the class.
  • The class is ongoing, or it is fewer than two weeks since the class ended.

If you're an instructor and haven't officially been assigned a class in SIS, the SER faculty landing page will display the message "No Rosters Available".

To view the SER page for a class, click either the subject catalog number or the class title from the faculty landing page. The "Class Student Engagement Roster" page displays.

Class labeling

Campus locations are noted for instructors that teach from multiple campuses.

IU Online Class Connect (IUOCC) courses are labeled accordingly.

Joint-listed courses

If an instructor has joint-listed course sections and has combined enrollments for multiple course sections into a single primary course site in Canvas, that single roster displays in SER with a "Canvas" label.

The joint-listing displays in SER with the Canvas course name of the primary course from which the joint-listing was built.

This convenience feature simply displays the joint-listing as reflected in Canvas; all SER feedback entered for students within a joint-listed course still goes to the appropriate enrollment.

Note:
For questions about Schedule of Classes, contact your campus registrar.

The SER page for each class is divided into three areas:

Class SER page includes class header, toolbar, and SER class roster

The class header displays the subject catalog number, class title, component, class number, and term. You might also see topic information, Canvas joint-listed courses, and IUOCC classes here when applicable.

Class SER page: Class header

On the class header:

  • To return to the SER faculty landing page, click < (Back to Rosters).

    You may find it useful to bookmark the actual SER page for each class, bypassing the landing page. Note, however, if you bookmark a class that has been removed from SER, a message displays indicating the class has been removed with a redirect to the landing page.

  • To view instructor and meeting time information, click More Details.
  • To view a list of students manually added to the roster in Canvas, click Canvas.

    Use the resulting "Canvas" list to check whether any of the manually added students should also be added to the class SER. To add a student to the class SER, from the "Canvas" list, click Add within the student's row.

The class header may also show an Inactive link, which when clicked displays a list of students that had SER feedback submitted but now have an enrollment status of "Dropped" or "Withdrawn".

Important:
The auto-save feature in the SER roster will stop working after the page sits idle for 25 minutes. If you start entering information and step away for a while, be sure to refresh the page before entering new data, or you may lose new entries. If you see a 401 error message, choose reload to reactivate auto-save.

Toolbar

SER class page toolbar

From the toolbar, you can:

  • Use the "Find Student" search tool to search for a student in the SER class roster by simply typing a few characters of their name, username, or University ID (UID). Clicking the resulting match will navigate to and highlight that student's row in the SER class roster.
  • Click Select in Bulk to select a group of specific students. For help, see Select a group of students.
  • With multiple students selected, click Multiple Student Feedback to quickly add the same observations and/or recommendations to all selected students. For help, see Update or clear student feedback in Student Engagement Roster (SER) for faculty.
  • Click Filter to create a filtered list of students based on assignment grades (numeric) from Canvas. For help, see Create a filtered list of students.
  • Click Import to validate and bring in Canvas Gradebook grades that become an observation for the student to receive.
  • Click Submit (with the number of pending changes indicated) to select a submit option and send pending changes.

Select a group of students

To select and leave feedback for a group of students:

  1. From the SER toolbar, click Select in Bulk.
  2. Enter the usernames or UIDs, separating each with a comma or a space. You may copy and paste these from a spreadsheet, CSV file, or any comma- or space-delimited file.
  3. To add feedback for the selected students, click Multiple Student Feedback. For help, see Update or clear student feedback in Student Engagement Roster (SER) for faculty.
Notes:
  • If you selected any students prior to using Select in Bulk, you are given the option to either merge with the current selections or replace the current selections.
  • For mismatches, use the mouse or arrow keys to position the cursor on the username or UID, then use the delete or backspace keys as appropriate to edit or delete the entry.

Create a filtered list of students

To create a filtered list of students:

  1. From the SER toolbar, click Filter.
  2. Filter by Canvas assignment, grade unit type, and numeric grade range or letter grade (required).

Once applied, the active filter parameters are indicated at the top of the roster header.

Filtered by grade range

Selected assignments cannot be filtered if any of the below items are true:

  • The Canvas gradebook has not been set up.
  • There are no numeric grades for the selected assignment.
  • All students have the same grade for the selected assignment.

If your class is a multi-component class with several sections, you will be able to filter by those cross-listed components. Each component has checkboxes for including all sections, the lecture section, or lab sections (for example), or each section of each component will be listed.

The other type of filter is available if you have requests for progress reports for any of your students. You can filter to see those students in the particular class section you are currently working in.

Note:
To get the most out of filters, we recommend that you enter all your grades in Canvas Gradebook first. You can then filter on grades in SER and use the multiple student feedback options to submit feedback more efficiently.

Class roster

By default, the SER class roster displays the active students (enrolled or added to SER by the instructor). Each row displays the student's name, UID, and username. The row also displays current observations, recommendations, and notes; unsubmitted changes are indicated with yellow-orange dots.

Rows displaying student information

  • Use the checkboxes to give feedback to one or more students. For help, see Update or clear student feedback in Student Engagement Roster (SER) for faculty.
  • Click Add to add a student who has yet to be officially enrolled in the class to the SER class page. For help, see Manually add a student to the Student Engagement Roster (SER) for your class.
  • Click a student's name to display details:

    SER student details pane

    • If the student has FERPA restrictions, a notification (Student Engagement Roster (SER): FERPA Restrictions notification) will display in the pane. Clicking the notification will display the FERPA statement.
    • The phone number indicated is the student's preferred number.
    • Enrollment status displays the student's most recent status.
    • Clicking Expanded View moves "Details" from a pane view to a screen-wide view. From here, you can:
      • Expand Program/Plan to display the student's program/plan stack(s).
      • Expand Advisor Information to display the student's academic advisor(s) and/or academic office.
      • Expand History to display submitted and unsubmitted feedback; all feedback includes a timestamp and the IU username of the instructor who submitted it.

Get help

At the top of SER, click Help. From here you can access SER help articles or send an email to request assistance.

This is document aryf in the Knowledge Base.
Last modified on 2023-07-31 12:36:18.