ARCHIVED: With a BlackBerry, how do I control synchronization of Sent Items?

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By default, your BlackBerry device is configured to reconcile the Sent Items folder with your Exchange mailbox. To disable the synchronization of items sent from your Exchange mailbox:

  1. From the Messages screen, click the Menu key.
  2. Select Options, and then Email Settings.
  3. From the Email Setting screen, click the Menu key and choose Folder Redirection.
  4. Select Mailbox-Your Name and click the trackball. Choose Expand from the list and click the trackball again.
  5. Uncheck Sent Items. This will control the synchronization of messages sent from your Exchange email account and displayed on your BlackBerry.

Messages sent from your handheld will still appear in both your handheld Inbox and the Sent Items folder of your Exchange mailbox. To disable this feature:

  1. From the Messages screen, click the Menu key.
  2. Select Options, and then Email Settings.
  3. From the Email Setting screen, under Save a Copy in Sent Folder, change the Yes to No, and then click to make the change.
  4. When you are prompted to save your settings, choose Save.

Disabling synchronization in these ways will reduce the the number of messages displayed in your BlackBerry Messages folder as well as the amount of wireless data consumed by your BlackBerry.

This is document asyb in the Knowledge Base.
Last modified on 2021-09-07 17:11:22.