Zoom Health accounts at IU

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Indiana University and Zoom have signed a Business Associates Agreement (BAA) to facilitate private, secure online collaborations for research, teaching, or administration involving the transmission of protected health information (PHI).

Zoom Health accounts are IU Zoom accounts that supply encrypted online collaborations for both video and chat, anonymized usage reports, and the disabling of cloud recording.

Following are some examples of Zoom collaborations that involve PHI and should be conducted using a Zoom Health account:

  • Distributed research team working sessions with patient data
  • Clinical researchers interviewing participants or participant teams as part of research projects
  • Distributed administrative or technical teams working directly with patient data

This UITS system or service meets certain requirements established in the HIPAA Security Rule thereby enabling its use for work involving data that contain protected health information (PHI). However, using this system or service does not fulfill your legal responsibilities for protecting the privacy and security of data that contain PHI. You may use this system or service for work involving data that contain PHI only if you institute additional administrative, physical, and technical safeguards that complement those UITS already has in place.

For guidance on division of responsibility when using a UITS system approved for PHI, see Shared responsibility model for securing PHI on UITS systems.

Zoom Health account eligibility at IU

Any IU user who will be working with PHI in Zoom should use a Zoom Health account. All IU students, faculty, and staff can request a Zoom Health account.

  • You can have only one Zoom account, either a standard Zoom account or a Zoom Health account.
  • Per HIPAA guidelines, IU Group accounts cannot be used to create or host Zoom Health meetings or create Zoom Health accounts.
  • All users of Zoom Health accounts must complete any appropriate HIPAA training.

Request a Zoom Health account

To request a Zoom Health account, complete the IU Zoom Health Account Transfer Request.

This is document atps in the Knowledge Base.
Last modified on 2019-04-10 15:18:23.

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