Slate high-performance storage system: Terms of service

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Last updated: July 1, 2019

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1. Overview

1.1 General

  • The Slate high-performance storage system is Indiana University's user-focused implementation of Lustre.
  • This document provides guidelines for the use of Slate, which apply to all Users and the Service Provider.
  • This document is subject to change and may be modified at any time by UITS Research Technologies (UITS-RT).
  • Communication will be sent to all Slate Users when modifications to this document are made.
  • If Users fail to operate within the guidelines of the terms of service, access to Slate may be revoked.

1.2 Terms and definitions

  • Slate: The Slate file system
  • Users: All users of Slate; Users must agree to the terms outlined in this document
  • Service Provider: The High Performance File Systems (HPFS) group of UITS-RT that manages and provides support for Slate
  • Work Space: A directory created by the Service Provider for use by the requesting User; Work Spaces will have the following naming convention: /N/slate/username (username will be replaced by the IU username of the requesting User)
  • Initial Allocation: 800 gibibytes (GiB); 1 GiB is equal to 230 (1,073,741,824) bytes
  • Double allocation: 1,600 GiB

2. Service description

2.1 Slate

  • Slate provides high-performance persistent storage to users of IU's research supercomputers.
  • Slate is a shared resource, serving various types of users, and is designed to be used for computational activity by the High Performance Systems
  • Work Spaces are storage allocations created upon account creation, and are primarily intended to support the computational workflows for of individuals
  • Slate is operated and maintained by the Service Provider
  • With the exception of scheduled maintenance, Slate is generally available 24x7
  • Slate participates in the scheduled UITS-RT maintenance window from 7am to 7pm US/Eastern time zone, on the second Sunday of the month. Slate will typically be unavailable during the maintenance period
  • If Slate requires extended maintenance or unplanned emergency maintenance, notifications are posted to Status.IU.
  • Slate is not backed up by the Service Provider in any way, shape, or form.

3. Roles and responsibilities

3.1 Users

3.2 Service Provider

  • The Service Provider will administer the Slate system using best practices for security, performance, and availability. In particular, strict adherence to the privacy provisions outlined in the Indiana University Privacy of Electronic Information and Information Technology Resources policy (IT-07) will be maintained as it is on all UITS systems.
  • The Service Provider will monitor all email to the address hpfs-admin@iu.edu for all operational communication from Slate Users concerning the Slate storage system and their use of the service.
  • The Service Provider will provide support to Slate Users on UITS-RT's recommended tool set for the storage and access of Work Space data.
  • The Service Provider reserves the right to suspend a User's access to the Work Space in Slate in the following non-exhaustive circumstances:
    • As required by law or regulation
    • As the Service Provider determines in its sole discretion is necessary to protect Slate from unauthorized access or damage to its content
    • As the Service Provider determines in its sole discretion that the User's use of Slate is illegal, infringes upon the intellectual property rights of a third party, or otherwise violates the restrictions, representations, or warranties herein
    • As the Service Provider determines in its sole discretion that the User's use of Slate may subject Indiana University to civil or criminal liability
    • For the purpose of Emergency Problem Resolution as defined in section 4.a. of policy IT-07.

4. Data Purge

  • There is no regular automated purge of Slate. UITS-RT may request a report on the User's use of the system and a list of work products (e.g., papers, presentations, software published, etc). If the User doesn't respond to these requests, the Service Provider reserves the right to begin account termination.
  • When the User's account is disabled by UITS, the user's data residing on Slate will be removed by the Service Provider after 180 consecutive days of account deactivation.

5. Hours of support

  • The Service Provider will monitor all email to the address hpfs-admin@iu.edu for all operational communication Monday through Friday, 8am-5pm, with the exception of university holidays.
  • The Service Provider will respond to email inquiries within one business day.
  • During unexpected services outages, the Service Provider will work after business hours to the best of their ability to restore service.

6. Service retirement

  • UITS-RT reserves the right to retire the system at the end of the system's life cycle. Users will be provided at least 180 days notice before any decommissioning.

This is document axms in the Knowledge Base.
Last modified on 2020-10-23 14:19:05.

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