Request a virtual host for IU Sitehosting

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Overview

You'll request and manage virtual hosts on Sitehost via the Enterprise Web Technical Services (Webtech) site. These instructions describe how to request, remove, and manage virtual hosts for your Sitehost accounts.

Manage virtual hosts for a Sitehost account

You can request a virtual host for a Sitehost account you own, or for which you are a listed proxy.

To manage virtual hosts for a Sitehost account, start from the details page:

  1. Visit https://webtech.uits.iu.edu, and click Manage your Sitehost account.
  2. Scroll to the appropriate account (it must have an active Sitehost account).
  3. Click the Account details: button that includes the account name.

Add the first virtual host to a Sitehost account

  1. From the account details page, scroll to the "Virtual Hosts" section and click View virtual hosts.
  2. On the resulting page, click Request new Virtual Host and complete the following fields:
    • Primary URL: Enter the main virtual host URL you wish to be associated with this Sitehost account. Only one Primary URL should usually exist for each document root (noted below in this list). Typical virtual host formats are something.campus.edu or something.iu.edu, and will not require you to purchase the hostname; do not include http or https in front of any URL (for example, instead of https://something.iu.edu, it should be something.iu.edu). URLs with a differing format or domain may require additional work after approval.
    • Alias(es): Use this only if you wish to request secondary URLs to be associated with the Sitehost account. Multiple URLs maybe entered as aliases, but must be separated by commas. The same rules for Primary URLs apply to aliases. If you want www.something.iu.edu as well as something.iu.edu, make sure you add it to the comma-separated list of URLs.
    • Document Root: By default, this will be the account's /web/ folder. This should only be changed under special circumstances, such as when a virtual host should point to a specific page or directory other than the /web/ folder.
    • Contact Email: The email address for the responsible party for this virtual host, typically the requestor's.
    • Technical Contact Email (optional): Complete this field if there is an organization or individual providing supplementary technical support for the virtual host. Group email addresses are acceptable. If the group email address is already listed as a contact in the account overview access pane, you can leave this field blank.
    • "This currently points to another server" checkbox: If the virtual host you are requesting already exists and points to a server other than Sitehost, select this box.
    • Comments: Use this field for any additional information you wish to share about your request.
  3. Click Save, and your request will route to the Web Services Support team for approvals and processing. Allow up to 5 business days.

Add additional virtual hosts or aliases to a Sitehost account

To add more virtual hosts for an existing Sitehost account:

  • If the new host will point to a different document root: Complete the steps above as if creating your first virtual host for the Sitehost account, being sure to specify the new document root for the virtual host.
  • If the new host will point to the same document root:
    1. You can add additional URLs as an alias of the virtual host you already created. From the account details page, click View virtual hosts.
    2. Click Manage for the virtual host for which you wish to add an alias.
    3. In the "Alias(es)" field, enter the alias or aliases you wish to add, subject to the same rules for Primary URLs as above. If you have or are entering multiple aliases, be sure to separate them with commas. If you want www.something.iu.edu as well as something.iu.edu, make sure you add it to the comma-separated list of URLs.
    4. Click Save.

Your request will route to Web Services Support for approvals and processing. Allow up to five business days.

Transfer virtual hosts

To transfer a virtual host from one Sitehost account to another:

  1. From the details page for the account that currently owns the virtual host, click View virtual hosts.
  2. Click Manage for the virtual host you wish to transfer.
  3. In the "Manage" box, check Transfer this virtual host to another group account.
  4. Choose the group account to which you wish to transfer. This must be a group account you own or for which you're a proxy.
  5. Check and update the document root. The default document root is /groups/accountname/web/.
  6. Write any comments you wish to add, and click Save.

Your transfer request will be processed automatically (typically within 10 minutes).

Disable a virtual host

Note:
Disabling a virtual host also disables all aliases associated with that virtual host. To disable a virtual host but not an associated alias, create a new virtual host with the alias as the Primary URL, and then disable the original alias.

To disable a virtual host:

  1. From the details page for the account that currently owns the virtual host, click View virtual hosts.
  2. Click Manage for the virtual host you wish to disable.
  3. Select the disabled radio button and click Save.

Your virtual host will be disabled automatically (typically within 10 minutes). You will retain ownership of the virtual host, and it can be re-enabled at any time.

Change or remove hostnames (Primary URLs and aliases)

Changing or removing hostnames, including a Primary URL or alias, is as simple as changing the Primary URL to something else, or removing the alias from the virtual host:

  1. From the details page for the account that currently owns the virtual host, click View virtual hosts.
  2. Click Manage for the virtual host you wish to update.
  3. Change or remove your desired hostnames and click Save.

Hostnames you remove will have their approvals saved, but become available for the next requestor.

This is document axui in the Knowledge Base.
Last modified on 2019-11-01 10:22:29.

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