Scholarly Data Archive: Terms of service

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Last updated: August 8, 2019

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1. Overview

1.1 General

This document provides guidelines for the use of the Scholarly Data Archive (SDA) at Indiana University. The guidelines in this document apply to all SDA Users and the Service Provider.

This document is subject to change and may be modified at any time by UITS Research Technologies (UITS-RT). When this document is modified, the Service Provider will notify Users in email to the mass-store-l@list.indiana.edu mailing list. If Users fail to operate within the guidelines of the terms of service, their access to the SDA may be revoked.

1.2 Terms and definitions

  • Scholarly Data Archive (SDA): IU's tape-based HPSS archive for storing research data
  • Users: All users of the SDA system; Users must agree to the terms outlined in this document
  • Service Provider: The Research Storage group of UITS-RT that manages and provides support for the SDA
  • SDA Account: A personal directory in the SDA's HPSS file system created by the Service Provider for use by the User
  • Initial Allocation: 50 TB

2. Service description

2.1 HPSS-based archival storage space on the SDA

  • The SDA is operated and maintained by the Service Provider.
  • With the exception of scheduled maintenance, the SDA is generally available 24x7.
  • The SDA's regularly scheduled weekly maintenance window is Sunday 7am-10am (US/Eastern time zone). The SDA also participates in UITS-RT's monthly maintenance window on the second Sunday of every month, 7am-7pm (US/Eastern time zone). The SDA will typically be unavailable during maintenance windows.
  • If the SDA requires extended maintenance or unplanned emergency maintenance, notifications are posted to Status.IU.
  • Due to the mammoth volume of data stored on the Scholarly Data Archive (SDA), back-ups are neither practical nor economical. The SDA doesn't have an offline, traditional backup system, so any deletion you perform will cause an irreversible loss of data.

    However, to protect against random tape errors, two tape copies of the data are created by default. If one tape fails, data can be retrieved from the other tape. The two copies of data reside at two geographically distant sites (at IU Bloomington and at IUPUI) in two separate tape libraries. Also, two separate metadata backups are performed, at IUB and IUPUI. As a result, even in the event of a catastrophic disaster affecting either the IUB or IUPUI site (such as a fire or a tornado), all dual-copy data on the SDA would still be safe.

3. Roles and responsibilities

3.1 Users

3.2 Service Provider

  • The Service Provider will administer the SDA system using best practices for security, performance, and availability. In particular, strict adherence to the privacy provisions outlined in the Indiana University Privacy of Electronic Information and Information Technology Resources policy (IT-07) will be maintained as it is on all UITS systems.
  • The Service Provider will monitor all email to the address store-admin@iu.edu for all operational communication from Users concerning the SDA storage system and their use of the service.
  • The Service Provider will provide support to Users on UITS-RT's recommended tool set for the storage and access of SDA data.
  • The Service Provider reserves the right to suspend a User's access to the SDA in the following non-exhaustive circumstances:
    • As required by law or regulation
    • As the Service Provider determines in its sole discretion is necessary to protect the SDA from unauthorized access or damage to its content
    • As the Service Provider determines in its sole discretion that the User's use of the SDA is illegal, infringes upon the intellectual property rights of a third party, or otherwise violates the restrictions, representations, or warranties herein
    • As the Service Provider determines in its sole discretion that the User's use of the SDA may subject Indiana University to civil or criminal liability
    • For the purpose of Emergency Problem Resolution as defined in section 4.a. of Privacy of Electronic Information and Information Technology Resources policy (IT-07).

4. Data purge

If the User's UITS computing accounts are terminated, the Service Provider will remove the User's data after 180 consecutive days of account deactivation.

5. Hours of support

  • The Service Provider will monitor all email to the address store-admin@iu.edu for all operational communication Monday through Friday, 8am-5pm, with the exception of university holidays).
  • The Service Provider will respond to email inquiries within one business day.
  • During unexpected services outages, the Service Provider will work after business hours to the best of their ability to restore service.

6. Service retirement

  • UITS-RT reserves the right to retire the system at the end of the system's life cycle. The Service Provider will notify Users at least 180 days before decommissioning the system.
    Note:
    UITS-RT performs significant due diligence and stewardship with its systems and services. UITS-RT systems typically are in place for five years or longer.

This is document ayxq in the Knowledge Base.
Last modified on 2019-10-07 15:30:10.

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