ARCHIVED: At IU, in Mac OS X, how do I configure Entourage 2008 to access my Exchange account?
Note: For Outlook 2011, see ARCHIVED: Set up Outlook for macOS to access your IU Exchange account
Entourage users with Exchange accounts must upgrade to Entourage 2008, Web Services Edition to access their Exchange mail, contacts, and calendar. This update, available from IUware, requires both Mac OS X 10.4.9 or later and Office 2008 SP2 or later.
Note: The Web Services update is only useful for those who use Entourage to access an Outlook/Exchange email account. Those using Cyrus, Imail, or Umail do not need this update.
On this page:
- Upgrading to Entourage 2008, Web Services Edition
- Setting up Entourage 2008
- Configuring your Entourage 2008 account manually
Upgrading to Entourage 2008, Web Services Edition
To use the Web Services Edition of Entourage 2008, you must first update your current version of Office 2008.
- Open any Office 2008 application. From the
Note: After the updater starts, you will need to quit any running Office applications, including Messenger.
menu,
select and follow the instructions.
- Repeat step 1 to check for any additional updates. Do this until the updater reports that there are no more updates.
- Download Entourage 2008 Web Services Edition from IUware, and install it.
- Repeat step 1 once more to be sure your version of Office 2008 has been fully updated.
Setting up Entourage 2008
When you start Entourage after the upgrade, you will have the option of creating a new setup, importing from another version of Entourage, or importing from another mail application. Note that you might not see this option if you have previously opened Entourage.
Creating a new setup
Selecting this option will create a new Entourage configuration for
your Exchange account without importing any data. Mail from other
accounts or mail saved to the On My Computer
folder in
Entourage will not be imported with this option. To continue creating
a new setup:
- In the
Entourage Setup Assistant
, select , and click the right arrow to continue. - Enter your email address and check
Note: If you see a dialog box asking you to select or create a Kerberos ID, click manually configure your account. Kerberos cannot be used to connect to the IU Exchange system.
, and follow the steps below to , and then click the right arrow.
- In the dialog box asking for Domain, Account ID and Password,
enter the following:
- Domain:
ads.iu.edu
- Account ID: Your Network ID username
- Password: Your Network ID passphrase
You may also want to check the box to have your passphrase saved in the Mac OS X Keychain.
- Domain:
- The next screen should display the following message:
The settings for mail account "username@campus.edu" were successfully determined.
Click the right arrow to continue.
- The next screen will show your settings. Confirm that your username
and email address are correct, and change any other information
(e.g., your name) as needed. The other information should be set
automatically; if not, set it as follows:
- Your name: Your real name
- E-mail address: Your email address, in the format
username@campus.edu
- Account ID: Your Network ID username
- Domain:
ads.iu.edu
- Exchange Server:
https://www.exchange.iu.edu
- LDAP server: One of the following servers should
be listed:
IU-MSSG-ADSDC01.ads.iu.edu
IU-MSSG-ADSDC02.ads.iu.edu
IU-MSSG-ADSDC03.ads.iu.edu
IU-MSSG-ADSDC04.ads.iu.edu
IU-MSSG-ADSDC05.ads.iu.edu
IU-MSSG-ADSDC06.ads.iu.edu
IU-MSSG-ADSDC07.ads.iu.edu
IU-MSSG-ADSDC08.ads.iu.edu
Click the right arrow to continue.
- Click .
- At the "Setup Complete" screen, give your account any name you
wish, and then click
Entourage will connect to your Exchange account and begin downloading your email and syncing your calendar and contact information from Exchange. If you have a large amount of mail, it may take as long as an hour to fully sync this information.
.
Importing from another version of Entourage
Note: UITS does not recommend importing from Entourage 2004. If you were using Entourage 2004, you should instead follow the instructions for a new setup.
- In the
Entourage Setup Assistant
, select , and click the right arrow to continue. - Select ; click the right arrow.
- For "Import Items", you can select all or only a few of the options. At a minimum, you should select ; Entourage will automatically synchronize messages, contacts, and calendar appointments from your IU Exchange account. If you have other email accounts to import, select options for importing data from those accounts. Click the right arrow.
- For "Select Identity", you will likely need to select your or the one with the most recent date. Click the right arrow.
- If you see a screen warning you that Entourage does not sync with all versions of Exchange Server, click . Entourage does sync with the IU Exchange server when Entourage is properly configured.
- Entourage will notify you that your import is complete. From
the
ads.iu.edu
. Check if necessary (Kerberos is not an option for IU Exchange accounts). menu, select . Verify your name, username, and email
address, and make sure your "Domain:" is
- Verify the settings of the imported account using the instructions in Configuring your Entourage 2008 account manually.
Configuring your Entourage 2008 account manually
- After upgrading to Entourage 2008, Web Services Edition, open Entourage. From the menu, select .
- In the
Accounts
window, select . For the account type, select . If you see theAccount Setup Assistant
window, click . - You should now see the
Edit Account
window, with selected. Check if necessary (Kerberos is not an option for IU Exchange accounts), and enter your information as follows:- Account name: Can be anything you like (e.g., IU Exchange)
- Your name: Your real name
- E-mail address:
username@campus.edu
- Account ID: Your Network ID username
- Domain:
ads.iu.edu
- Password: Your Network ID passphrase (If you want, check .)
- Select the
- Exchange Server:
https://www.exchange.iu.edu/ews/exchange.asmx
Check
. - LDAP server: Use any of the following:
IU-MSSG-ADSDC01.ads.iu.edu
IU-MSSG-ADSDC02.ads.iu.edu
IU-MSSG-ADSDC03.ads.iu.edu
IU-MSSG-ADSDC04.ads.iu.edu
IU-MSSG-ADSDC05.ads.iu.edu
IU-MSSG-ADSDC06.ads.iu.edu
IU-MSSG-ADSDC07.ads.iu.edu
IU-MSSG-ADSDC08.ads.iu.edu
Check
.
tab, and enter the following
information. (Nothing should be set in the "Directory Settings"
section.)
- Exchange Server:
- Click
Entourage will connect to your Exchange account and begin downloading your email and syncing your calendar and contact information from Exchange. If you have a large amount of mail, it may take as long as an hour to fully sync this information.
.
This is document azjg in the Knowledge Base.
Last modified on 2021-09-07 17:18:38.