ARCHIVED: In OWA, how do I disable or enable conversation view?

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Note: Conversation view is only available in the Premium interface of OWA.

Note:
Outlook on the web has the same functionality across major browsers in most cases. For help using Outlook on the web, in your Inbox, select ? (question mark) in the top right.

In Outlook Web App (OWA), conversation view groups email messages into conversations based on the subject of the message. Conversation view is enabled by default for every mail folder in your mailbox. You can disable it, but you will need to disable it on each folder separately; there is no option to disable the setting on multiple folders. To disable or enable conversation view:

  1. In the left column of OWA, click the folder for which you want to modify conversation view.
  2. In the right window, below the "New" option, click the drop-down arrow next to "Arrange by:".
  3. At the bottom of the menu, to disable the option, uncheck Conversation, or to enable it, check this box.
  4. Repeat all the steps above for every folder for which you want to disable or enable conversation view.

Related documents

About Outlook on the web at IU

This is document azwv in the Knowledge Base.
Last modified on 2021-09-07 17:10:38.