What is the IU Enterprise Jira?

The IU Enterprise Jira service is an online tool for reporting and tracking software issues and projects for the Indiana University community.

Features include a fast and smart editor, drag-and-drop file sharing, intelligent search, flexible notifications, integration with source code, integration with IU Enterprise Confluence, and granular permissions.

View and update permissions are configurable. Projects may be viewable by many or viewable and editable by only a few.

Anyone may create or comment on a Jira issue by sending email to an account associated with a Jira project. However, login access is required to manage items in a queue. When a new user sends an email message to an account associated with a Jira project, Jira automatically creates a new Jira user account, but accounts created automatically will not allow you to sign on with the Central Authentication Service (CAS). If you intend to use Jira for more than just sending an occasional email, or you need to manage a queue, send a request for login access to the Jira/Confluence mail queue, and provide the Jira project(s) you need access to.

Some projects permit viewing of their issues, while others require certain group membership privileges. Additional finer-grained permissions may also be specified. Please provide the type of access you need in your request. If you are not sure of the queue name, then let us know what you do know about the queue, such as the email address used to submit items to the queue and the names of the people you know to be associated with the queue.

If you have a Jira account, you can access the IU Enterprise Jira, and after logging in with your IU username and passphrase, you can:

  • View and edit content, depending on permissions
  • Comment on content, depending on permissions

UITS continues to add features and fix bugs, and encourages your comments and participation. Send requests to the Jira/Confluence mail queue.

This is document baxx in the Knowledge Base.
Last modified on 2017-05-08 07:59:28.

  • Fill out this form to submit your issue to the UITS Support Center.
  • Please note that you must be affiliated with Indiana University to receive support.
  • All fields are required.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.

  • Fill out this form to submit your comment to the IU Knowledge Base.
  • If you are affiliated with Indiana University and need help with a computing problem, please use the I need help with a computing problem section above, or contact your campus Support Center.

Please provide your IU email address. If you currently have a problem receiving email at your IU account, enter an alternate email address.