About mixed content and how to view it

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About mixed content

When you visit a secure web page (i.e., using HTTPS), your connection is encrypted with SSL. If the HTTPS page also includes content retrieved through a regular HTTP connection, the connection is only partially encrypted. This is called a web page with mixed content.

Viewing blocked mixed content

By default, mixed content is blocked in Internet Explorer (version 10+), Mozilla Firefox (version 23+) and Google Chrome (version 21+). When mixed content is blocked, you may see a blank page or a message saying that "Only secure content is displayed". To enable a browser to view blocked mixed content, follow the relevant instructions below.

Internet Explorer

To view mixed content in Internet Explorer:

  1. Scroll to the bottom of the screen, and click Show all content.
  2. The page will refresh and display any mixed content.
Note:
As of January 12, 2016, Microsoft has ended support for Internet Explorer versions prior to version 11, unless you are running Windows Vista SP2 or certain versions of Windows Server; for a complete list of exceptions, see Microsoft Support Lifecycle. UITS strongly recommends that you upgrade to a new operating system if your current system does not support Internet Explorer 11 and is not on Microsoft's list of exceptions.

Mozilla Firefox

To view mixed content in Firefox:

  1. At the top of the page, to the left of the address bar, click the shield icon (  Image of Firefox shield icon ).
  2. In the pop-up window that appears, click the down arrow next to "Options", and select Disable protection for now.
  3. The page will refresh and display any mixed content. The shield icon will be replaced with a warning symbol to indicate that the page is displaying both secure and non-secure items.

Google Chrome

To view mixed content in Chrome:

  1. Click the shield icon on the right side of the address bar (  Image of Chrome shield icon ).
  2. In the icon dialog box, click Load unsafe scripts.
  3. The page will refresh and display any mixed content. The URL in the address bar will show https crossed out to indicate that the page is displaying both secure and non-secure items.

IU systems and mixed content

Several Indiana University systems currently serve mixed content, which will need to be unblocked in the browser for full functionality.

Kuali Financial System (KFS)

The Shop Catalogs section of KFS serves mixed content. Web browsers will need to be set to view mixed content; see the appropriate section above. Additionally, IU Procurement Services provides screenshots of this process on their Troubleshooting page.

Canvas

Some Canvas courses may serve mixed content. When this is the case, students will need to set their browsers to view mixed content as described above. For additional information and resources for instructors, see External or "insecure" content: Strategies for helping students cope.

This is document bdny in the Knowledge Base.
Last modified on 2016-09-01 00:32:15.

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