ARCHIVED: Remove your Digital Streaming Media account from Webserve
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Back up your streaming media
Removing your streaming account on Webserve will delete all streaming files hosted there. These files will not be recoverable. Be sure to back up all streaming media files prior to requesting removal of your streaming account. Collaboration Technologies can assist you with this, and also can assist you with moving your streaming media files to Kaltura. Kaltura allows you to add new files, manage old files, and add accessibility like closed captioning.
For more about Kaltura or for assistance moving your files, contact Collaboration Technologies at 812-856-2020 or cthelp@indiana.edu
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Request removal of your streaming media account
cthelp@indiana.edu
for assistance with backing up your data or with moving your files to Kaltura for continued streaming access.
- Log into the Webserve account management system using your personal username and password.
- Click .
- Next to your group account, find the row that says "Streaming", and click .
- Click the button. This will send a removal request, and your streaming account and its data will be deleted in one to two business days.
This is document bfsz in the Knowledge Base.
Last modified on 2021-09-08 10:20:38.