Configure Exchange Online with the Evolution email client on Linux

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Follow these instructions to configure your device if you've been migrated to Exchange Online. If you haven't yet been migrated, see Read Exchange mail using Evolution for Linux.

Since Exchange Online doesn't support IMAP, UITS recommends the Evolution client for Linux users.

Microsoft Exchange Online is a hosted messaging solution that delivers the capabilities of Microsoft Exchange Server as a cloud-based service, allowing you to access email, calendar, contacts, and tasks from your personal computer, the web, and mobile devices. Exchange Online integrates fully with Active Directory, enabling administrators to use group policies and other administration tools to manage its features across their environment. Though hosted by Microsoft, Exchange Online is still managed by the IU Exchange administrators and meets the same security and privacy guidelines as traditional, on-premises Exchange.

For calendaring to work correctly on Linux in parts of Indiana that use Eastern Time, make sure to set the time zone to Eastern Time (US & Canada). Do not use Indiana (East).


If you're preparing for Exchange Online before your migration and want to try changing your credentials, try switching to Depending on the client you are using, authentication may fail or you may get an error. If so, instead try ads\username or\username. You will then have to wait until after you've been migrated to update your username.

To set up your Exchange Online account with the Evolution email client on Linux:

  1. Open Terminal, and run the following command:

    sudo apt-get install evolution-ews
    Do this even if you already have Evolution installed; this command adds the EWS component you need to connect to Exchange Online.
  2. When prompted, enter your Linux administrator credentials (not your IU username and passphrase).
  3. Once apt-get has completed, Evolution will appear in your list of applications. Open Evolution. A "Welcome" dialog should appear. Click Next until you get to the "Identity" tab.
  4. On the "Identity" tab, enter your name and your IU username followed by (do this no matter what your primary email address is). Click Next.
  5. Evolution will attempt to look up your account details for several seconds. You can also click Skip Lookup.
  6. On the Receiving Email tab, from the "Server Type" drop-down, choose Exchange Web Services. Click Fetch URL.
  7. If prompted, enter your IU passphrase. Once authenticated, the Receiving Email tab will have the Exchange Online URS. Click Next.
  8. Select your preferences in the dialog boxes.
  9. In the final dialog box, click Apply. You will then see the main Evolution interface. You may need to click the Inbox to start populating from your Exchange account.
Evolution will store a local copy of all your email; it is not possible to have only a few days or a few months of email stored. For this reason, Evolution may appear busy for a few minutes to a few hours.

This is document bghs in the Knowledge Base.
Last modified on 2021-01-26 19:23:57.

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