If you receive a computer virus alert message via email

The University Information Security Office (UISO) sends messages to Indiana University students, faculty, and staff when IU computers are identified as having a virus. If you receive one of these messages, contact your local Support Center for assistance.

Timely security information, including notices of new viruses, is available at Protect IU: Security Bulletins. These notices are intended to alert the non-technical user community to widespread virus outbreaks at IU. The Safety Matters site also provides information about selected topics in cybersecurity.

Lastly, while it is certainly possible that a virus alert is credible, virus alert hoaxes are becoming as frequent as real viruses. Well-written hoaxes may circulate for years after their first appearance. Do not pass on virus alert messages to others unless the virus is confirmed by a reliable source; otherwise, you perpetuate the hoax, doing your friends and colleagues a disservice. The University Information Security Office (UISO) maintains links for some of the most current virus hoax warning sites. For these and other useful security-related sites, see Email & Phishing Scams.

Two key factors make a successful virus hoax: (1) technical-sounding language and (2) credibility by association. If the warning uses the proper technical jargon, even the technologically savvy can be fooled.

Note:
For recommendations about antivirus software, see Recommended antivirus software at IU.

This is document adbm in the Knowledge Base.
Last modified on 2018-05-07 14:33:26.

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