ARCHIVED: At IU, in Mac OS or Mac OS X, how do I configure Outlook Express 5.0.2 or later, Entourage 2001, or Entourage v.X to read my IU mail?

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Note: If you are using Outlook Express, you must upgrade to version 5.0.2 or later. If you are using Entourage 2004 (recommended if you have Mac OS X 10.2.8 or later), see ARCHIVED: At IU, in Mac OS X, how do I configure Entourage 2004 to access my IU Exchange account? or ARCHIVED: At IU, in Mac OS X, how do I configure Entourage 2008 to read my Cyrus or IU Exchange mail using IMAP?

In Mac OS or Mac OS X, to configure Outlook Express 5.0.2 or later, Entourage 2001, or Entourage v.X to read your mail at Indiana University on the Cyrus mail system or the Exchange server, follow these steps:

If you have never run Outlook Express 5.0.2 or Entourage before, a Setup Assistant will appear when you first launch the program. However, since these instructions explain how to set up your account manually, close that window if you see it.

  1. Launch Outlook Express or Entourage. From the Tools menu, select Accounts.
  2. In the Accounts window that appears, click the Mail tab, and then click New. If the Account Setup Assistant window appears, at the bottom of the window, click the Configure account manually button.
  3. In the New Account window that opens, from the pull-down menu next to "Account type:", select IMAP. Click the OK button.
  4. In the Edit Account window, click the Account Settings tab.
  5. Next to "Account name:", enter a name for your account. This can be anything you want it to be, though something descriptive, such as the name of the email host, is a good idea. For example, at IU you could use Cyrus or Exchange.
  6. Select the checkbox next to Include this account in my "Send & Receive All" schedule.
  7. Next to "Name:", enter the name you want to appear in the "From:" headers of email messages you send. Normally, this should be your real name.
  8. Next to "Email address:", enter your email address.

    If you are unsure of your exact IU email address, see Your IU email address.

  9. Next to "Account ID:", enter your email username (e.g., dvader).
  10. Next to "IMAP server:" enter the hostname of your IMAP server.

    To access your Exchange account, enter imap.exchange.iu.edu.

  11. If you are the only person who has access to your computer, you may want Outlook Express or Entourage to save your password. Check the box next to Save password: or Save password in my Mac OS Keychain. Then enter your password in the "Password:" or "Save password:" field.
  12. Click Click here for advanced receiving options. This will bring up several additional mail reception settings. Click the checkbox next to This IMAP server requires a secure connection (SSL). Then close that little window.
  13. You will be in the Edit account window.

    In the "Outgoing" or "SMTP" server field, type:

      mail-relay.iu.edu
  14. Click Click here for advanced sending options and a small preference window will pop up. Set the following:
    • Select the SMTP service requires secure connection (SSL) checkbox.
    • Select the Override default SMTP Port: checkbox, and in the field to the right, type 587.
    • Select the SMTP server requires authentication checkbox, and the Log on using radio button. Enter your username and password next to "Account ID:" and "Password", respectively.
    • In the field under "Domain for unqualified addresses", you may type in a default domain. For example, specifying indiana.edu would allow you to send mail to most users at IU Bloomington by using just their usernames. Filling out this field is optional.

    Click the square in the upper left corner of the pop-up window to close it.

  15. Under the Options and Advanced tabs, you may make a few additional settings, but they are usually not required to access your IMAP mail. When you've finished, click the OK button.
  16. Back in the Accounts window, if you have more than one account set up, click the one that you use most often, then click the Make Default button.

This is document ahkr in the Knowledge Base.
Last modified on 2018-01-18 12:52:49.