UITS

At IU, using Outlook 2013, 2010, or 2007, how do I access my Exchange mailbox?

The instructions you should follow to configure Outlook 2013, 2010, or 2007 to access your Indiana University Exchange account depend on whether or not you already have a user profile in Outlook:

Note: If you are off campus and using Outlook 2007, you must establish a VPN connection to follow either set of instructions. Afterward, you can configure Outlook 2007 to connect to your Exchange mailbox via secure HTTP, which allows you to access your account from off campus without a VPN connection; see Configuring Outlook 2007 to use secure HTTP later in this document. If you are off campus and using Outlook 2013 or 2010, you don't need a VPN connection to set up or access your IU Exchange account; both applications automatically use secure HTTP when connecting to Exchange.

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Creating and configuring a new Exchange profile in Outlook

  1. Open Outlook. If you see a "Welcome" splash screen, click Next. If asked "Do you want to set up Outlook to connect to an email account?", select Yes, and then click Next. If prompted to create a new profile, enter a name (e.g., IU Exchange), and click OK.
  2. If your computer is joined to IU's ADS domain, Outlook will detect your name and IU email address automatically. Otherwise, you'll need to enter your name, IU email address, and Network ID passphrase. You will then be prompted for your username and password. Choose Use another account, and then enter ads\username and your Network ID passphrase.

    Note: Replace username with your Network ID username.

  3. If your computer is not joined to IU's ADS domain, you will be prompted to log in. The login prompt will automatically display your email address; replace it with ads\username (again, replace username with your Network ID username), and then enter your Network ID passphrase.
  4. Click Next, and then click Finish.

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Adding an Exchange account in the Control Panel

  1. From the Windows Start or charms bar menu, select either Control Panel, or Settings and then Control Panel. Alternatively, from the Windows Start menu, type Control Panel and press Enter. If you are using a 64-bit version of Windows, select Control Panel, and then View 32-bit Control Panel Items.
  2. If you're not already in Classic View, switch to it; for help, see Getting around in Windows.
  3. Double-click the Mail or Mail (32-bit) icon.
  4. Click E-mail Accounts.
  5. At the "Account Settings" window, ensure the E-mail tab is selected, and then click New....
  6. If your computer is joined to IU's ADS domain, Outlook will automatically detect your name and email address. Otherwise, you'll need to enter your name, email address, and passphrase. You will then be prompted for your username and password. Choose Use another account. Enter ads\username and your Network ID passphrase.
  7. If your computer is not joined to IU's ADS domain, you will be prompted to log in. The login prompt will automatically display your email address; replace it with ads\username (where username is your Network ID username), and then enter your Network ID passphrase.
  8. Click Next, and then click Finish.

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Configuring Outlook 2007 to use secure HTTP

After setting up your IU Exchange mailbox in Outlook 2007, you can configure Outlook to use secure HTTP, which will allow you to access your Exchange account from off campus without a VPN connection.

Note: When configured to connect via secure HTTP, Outlook 2007 will prompt you for your Network ID username and passphrase every time it launches, and you will not have the option to save your password (this is a security protocol that cannot be changed).

To configure Outlook 2007 to use secure HTTP:

  1. In Windows, from the Start menu, select either Control Panel, or Settings and then Control Panel. Select the Mail icon, and then select E-mail Accounts.
  2. On the Email tab, select your Exchange account or email address, and then click Change....
  3. Click More Settings....
  4. On the Connection tab, select Connect to my Exchange mailbox using HTTP (or Connect to Microsoft Exchange Using HTTP).
  5. Click Exchange Proxy Settings; in the "Use this URL to connect to my proxy server for Exchange:" field, enter:
      www.exchange.iu.edu
  6. Select Connect using SSL only. Also, select Mutually authenticate the session when connecting with SSL (or Only connect to proxy servers that have this principal name in their certificate).
  7. In the "Principal name for proxy server:" field, enter:
      msstd:www.exchange.iu.edu
  8. Select both On fast networks... and On slow networks....
  9. In the "Proxy authentication settings" field, select Basic Authentication.

  10. Click OK twice.
  11. Click Next, then Finish, and then close the "Mail Setup" dialog box.

Outlook is now configured to connect to your IU Exchange mailbox using secure HTTP. If you have an IU VPN connection, you can disconnect now.

Connecting to your IU Exchange mailbox using secure HTTP is no faster than connecting over a VPN connection. If your Internet connection is slow connection, try using the Outlook Web App (OWA) instead.

Note: Using Outlook to access Exchange via secure HTTP is sometimes referred to as "RPC over HTTP" or "Outlook Anywhere".

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This is document aurj in the Knowledge Base.
Last modified on 2015-03-05.

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