At IU, using Outlook 2013 or 2010, how do I access my Exchange mailbox?

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Creating and configuring a new Exchange profile in Outlook

  1. Open Outlook. If you see a "Welcome" splash screen, click Next. If asked "Do you want to set up Outlook to connect to an email account?", select Yes, and then click Next. If prompted to create a new profile, enter a name (e.g., IU Exchange), and click OK.
  2. If your computer is joined to IU's ADS domain, Outlook will detect your name and IU email address automatically. Otherwise, you'll need to enter your name, IU email address, and Network ID passphrase. You will then be prompted for your username and password. Choose Use another account, and then enter ads\username and your Network ID passphrase, replacing username with your Network ID username.
  3. If your computer is not joined to IU's ADS domain, you will be prompted to log in. The login prompt will automatically display your email address. Choose Use another account, and then enter ads\username and your Network ID passphrase, replacing username with your Network ID username.
  4. Click Next, and then click Finish.

Adding an Exchange account in the Control Panel

  1. From the Windows Start or charms bar menu, select either Control Panel, or Settings and then Control Panel. Alternatively, from the Windows Start menu, type Control Panel and press Enter. If you are using a 64-bit version of Windows, select Control Panel, and then View 32-bit Control Panel Items.
  2. If you're not already in Classic View, switch to it; for help, see Getting around in Windows.
  3. Double-click the Mail or Mail (32-bit) icon.
  4. Click E-mail Accounts.
  5. At the "Account Settings" window, ensure the E-mail tab is selected, and then click New....
  6. If your computer is joined to IU's ADS domain, Outlook will automatically detect your name and email address. Otherwise, you'll need to enter your name, email address, and passphrase. You will then be prompted for your username and password. Choose Use another account. Enter ads\username and your Network ID passphrase.
  7. If your computer is not joined to IU's ADS domain, you will be prompted to log in. The login prompt will automatically display your email address. Choose Use another account. Enter ads\username and your Network ID passphrase.
  8. Click Next, and then click Finish.

This is document aurj in the Knowledge Base.
Last modified on 2015-08-21.

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