ARCHIVED: At IU, using Windows Mail in Windows Vista, how do I read my Cyrus or Exchange mail using IMAP?

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Note:
To configure a desktop client to read your student mail, see ARCHIVED: Configure an email client or mobile device for Gmail at IU.

Windows Mail is available only in Windows Vista, and was the successor to Outlook Express. If you do not want to use Outlook or Outlook Web App (OWA) to read your Exchange mail at Indiana University, you can use IMAP with Windows Mail. You can also use IMAP with Windows Mail to read your Cyrus mail.

  1. When you use Windows Mail for the first time, the Add Account Wizard will start automatically. If it does not start when you open Windows Mail, from the Tools menu, select Accounts....
  2. Click Add, and then select E-mail Account.... Then, click Next. Account setup will begin.
  3. Follow the prompts to enter your name and email address, clicking Next after each entry.

    If you are unsure of your exact IU email address, see Your IU email address.

  4. From the "Incoming e-mail server type:" drop-down menu, select IMAP.
  5. For "Incoming mail (POP3 or IMAP) server:", enter the name of your IMAP server:
    • For Cyrus, enter imap.iu.edu.
    • For Exchange, enter imap.exchange.iu.edu.
  6. In the "Outgoing" or "SMTP" server field, type:

      mail-relay.iu.edu
  7. Check Outgoing server requires authentication.
  8. Click Next to proceed to the mail login information.
  9. For "E-mail username:", enter your Network ID username.
  10. In the "Password:" field, if you are the only one who uses your computer, enter your passphrase. If you share your computer, do not enter your passphrase, and uncheck Remember password. Click Next.
  11. Click Next. Check Do not download my e-mail and folders at this time. Click Finish.
  12. Click the Tools menu and select Accounts....
  13. In the Internet Accounts screen, under the "Mail" section, highlight the account you just created.
  14. Click Properties.
  15. Click the IMAP tab. To avoid error messages when sending mail, uncheck Store special folders on IMAP server.
  16. Click the Advanced tab, and under both the "Outgoing mail (SMTP)" and "Incoming mail (IMAP)" sections, make sure This server requires a secure connection (SSL) is checked. If you have problems sending email, next to "Outgoing server (SMTP):", change the port number from 25 to 465.
  17. Click Apply, then OK, and then Close.

You will be prompted with a window that says "Would you like to download folders from the mail server you added?". Click Yes and enter your IU username and password if prompted. Your email account should now be available within Windows Mail.

This is document auts in the Knowledge Base.
Last modified on 2018-01-18 15:44:41.