About IU's WCMS

Overview

Indiana University's Web Content Management System (WCMS), an optional service for creating and managing websites, is available without fee to all IU units (faculty, staff, and student organizations with an administrative sponsor) on all campuses. The objective of the service is to provide a high performance, reliable, and secure environment in which standard procedures, documentation, and training provide a framework for web content management.

IU's WCMS uses Hannon Hill's Cascade CMS, a scalable product for creating, editing, reviewing, approving, publishing, and retiring web content.

Accessible through any internet-connected browser, Cascade CMS allows site managers to administer their sites, assigning multiple roles for contributors, editors, and publishers. In combination with customizable workflows, this ensures that only approved content is published. Cascade CMS provides versioning, repurposing of content for different devices, and full audit and reporting for system administrators.

Cascade CMS uses the publishing/site update process within the tool to ship static HTML and text to web servers where the content is rendered, supporting the programming languages of that environment.

Get help

WCMS service

Enterprise Web Technical Services is responsible for maintaining the WCMS service.

If you cannot access the authoring server (that is, the WCMS service is down):

Normal business hours: To report the problem, email Tier 2 WSS.
After hours and emergencies: Email dcops@iu.edu or phone 812-855-9910.

IU Web Framework

The IU Web Framework, created by IU Studios (formerly IU Communications), is not supported by the WCMS Administrators nor Web Services Support; see IU Web Framework support.

Community support

The Web Community of Practices connects people with interests in web design, development, and management at Indiana University. A mailing list, monthly meetings, and Slack channel are available through their website.

IU Web Community of Practice Slack Channel

Paid support

The Creative and Web Studio offers project-based services to IU campuses, schools, and departments. Contact them for help with your project.